Service Center Operator Intern

Role Overview

Service Center Operator Intern at Alfa Laval in Yanbu. This position reports to the Service Centre Manager.

Company Overview

Alfa Laval is driven to accelerate success for customers, people, and planet through dedication to overcoming challenging problems. The organization operates with three core drivers: Action, Interaction, and Satisfaction.

Role Purpose

Deliver hands-on heat exchanger reconditioning and workshop job execution with quality and pace, ensuring safety, technical accuracy, and customer satisfaction.

Key Responsibilities

Workshop Operations

• Perform hands-on activities related to heat exchanger reconditioning, including disassembly of units, plate cleaning, dye penetrant inspection, gluing of gaskets, assembly, and pressure testing of units.
• Use proper tools, equipment, and procedures to perform the work.
• Follow guidelines mentioned in reconditioning and repair procedures.
• Ensure efficient maintenance and care of all company tools, spares, and consumables used during work.

Safety & Compliance

• Always ensure to wear full PPE demanded by the nature of the work.
• Ensure safety first culture attitude during working execution.
• Ensure cleanliness and safety of workshop tools and personnel.
• Report any issues to the Team Leader and take their concerns before proceeding.

Reporting & Documentation

• Report technical findings on different inspections along the job and establish reports.

Housekeeping & Maintenance

• Be responsible for day-to-day housekeeping.

Development & Training

• Attend organized training courses as instructed, which will be part of the Personnel Development program.

Customer Service

• Able to go extra mile in fulfilling customer requirements for on-time execution of jobs.
• Willing to work extended hours.

Qualifications & Experience

• Diploma or Associate Degree in Mechanical Engineering or Industrial Engineering.
• Hands-on technician background.
• Preferred to be Saudi National.

Skills & Competencies

• Agile and positive mindset when it comes to challenges.
• Good level of safety awareness.
• Self-starter and result-oriented.
• Good understanding of operational issues.
• Team player.
• Ability to troubleshoot and solve technical problems.
• Flair for maintaining relationships and working across different cultures.
• Customer service oriented.
• Computer literate; skilled in MS Office.
• Fluent in written and spoken English.
• Welding basic competence is a plus.

Additional Information

• An exciting opportunity for recent graduates to kick start their careers.
• Interesting and challenging position to create value for customers.
• Exciting place to build technical knowledge and career with engineering innovation and niche process equipment.
• Growth within the organization provided through necessary trainings.
• Selection and interviews will be ongoing.