وصف الوظيفة
Role Overview
Senior Technician - Maintenance at SEVEN, with locations in Riyadh, Tabuk, Abha, Yanbu, and Medina.
Role Purpose
Perform advanced-level plan maintenance, repair activity, and troubleshooting associated with attraction rides and devices of all typologies. Lead work execution with other attraction technicians, provide active support during installation onsite alongside contractors and manufacturers, and ensure SEVEN's maintenance requirements, processes, and technical pre- and post-opening requirements are met to guarantee operational readiness.
Key Responsibilities
Leadership & Team Management
- Lead work execution together with other attraction technicians within the complex.
- Act as Team Leader when required during absences.
- Verify the quality and accuracy of technicians' work, particularly on safety-critical inspections and repairs.
- Deliver training and maintain training records in line with Learning & Development requirements.
Maintenance Execution
- Execute and record corrective maintenance activities on rides and attractions in accordance with industry standards and manufacturer requirements.
- Execute and record planned preventive maintenance activities according to approved schedules.
- Lead and execute major annual maintenance and rehabilitation activities to ensure optimal ride performance.
- Respond to ride and attraction breakdowns, diagnose faults, and restore operations safely and efficiently.
- Conduct inspections of tools and equipment, ensuring compliance with calibration and safety requirements.
Technical Compliance & Documentation
- Comply with SEVEN's technical maintenance requirements by implementing, executing, and documenting maintenance activities in line with H&S policies and operational procedures.
- Work in accordance with international safety best practices and KSA regulatory requirements.
- Contribute to the continuous improvement of technical documentation, including SOPs, technical manuals, troubleshooting guides, evacuation procedures, PM checklists, REHAB programs, and NDT schedules.
- Support the implementation and effective use of asset management systems and related documentation.
- Support annual certification and recertification processes conducted by Independent Bodies (IB).
Operations & Stakeholder Engagement
- Actively participate with Operations, Project Attraction Teams, and Project Management Consultants.
- Maintain close communication with ride manufacturers' representatives engaged at SEVEN project sites.
- Communicate effectively with Operations teams to gather information and resolve technical issues.
- Support daily ride operational readiness and achievement of reliability and availability targets.
- Participate in ride evacuation procedures and provide recommendations for improvement.
Planning & Resource Management
- Monitor spare parts and consumable stock requirements and provide proactive feedback to support availability.
- Assist in ensuring adequate resources, materials, tools, equipment, and manpower are available to perform maintenance activities.
- Ensure efficient use of consumables and maintain a clean, safe, and organized work environment.
Performance & Improvement
- Contribute to achieving departmental objectives, action plans, and KPIs aligned with the company's strategic goals.
- Identify opportunities to improve ride performance, maintenance efficiency, and operational effectiveness.
Safety, Culture & Standards
- Adhere to all QHSE policies, procedures, and company standards.
- Promote guest experience excellence while maintaining the highest safety standards.
- Demonstrate cultural awareness and lead by example.
- Adhere to the SEVEN Code of Conduct and maintain the highest standards of integrity.
- Support SEVEN's vision, mission, and values to achieve organizational objectives.
Additional Duties
- Perform additional duties and responsibilities as assigned by Attraction Management.
Qualifications & Experience
- Engineering Certificate or Diploma in a relevant technical field (Electrical, Mechanical, or Electromechanical).
- Minimum 5 years of experience in the leisure, attractions, or theme park industry.
- Hands-on experience in major ride and attraction maintenance activities, including annual rehabilitation (REHAB).
Skills & Competencies
- Fluent communication in English; Arabic language skills are an advantage.
- Effective time management and strategy implementation skills.
- Strong technical troubleshooting and problem-solving abilities.
- Safety-critical inspection and repair expertise.
- Ability to lead by example and demonstrate cultural awareness.