وصف الوظيفة
Role Overview
Senior Technical Project Coordinator at BlackStone eIT. The role oversees operational projects and facilitates internal processes through data-driven recommendations, ensuring smooth coordination between departments across multiple business functions and regions.
Role Purpose
Oversee operational projects from initiation to completion, drive process improvements, maintain stakeholder alignment, and ensure smooth coordination between departments while supporting strategic operational planning and execution.
Key Responsibilities
Project Delivery & Coordination
- Oversee and optimize operational projects delivery from initiation to completion.
- Coordinate between different departments to ensure smooth workflow and project execution.
- Track and effectively report project timelines, deliverables, risks, and operational KPIs.
- Support resource planning and task allocation across teams.
Process Improvement & Operations
- Develop and improve operational processes, policies, and workflows.
- Ensure operational efficiency and continuous process optimization.
- Identify operational bottlenecks and propose practical solutions.
Reporting & Analysis
- Prepare operational reports, dashboards, and status updates for management.
- Monitor project budgets, operational costs, and resource utilization.
Strategic & Stakeholder Management
- Collaborate with management on strategic operational planning and execution.
- Ensure alignment between operational execution and business objectives.
- Handle stakeholder communication and maintain strong coordination with internal and external parties.
- Support crisis management and operational escalations when needed.
Qualifications & Experience
- Bachelor's degree in Business Administration, Management, Operations, or related field.
- Minimum 4+ years of experience in Operations, Project Management, or similar roles.
- Strong understanding of operational workflows and project lifecycle management.
- Experience working with cross-functional teams and multiple stakeholders.
- Excellent understanding of SDLC (Software Development Life Cycle).
- Experience working in regional or multi-country operations is a plus.
- PMP certification is a plus.
Skills & Competencies
- Excellent organizational and multitasking skills.
- Strong communication and problem-solving abilities.
- Ability to work under pressure and manage multiple priorities simultaneously.
- Strong reporting and analytical skills.
- Experience using project management tools such as Jira, Trello, Asana, Monday.com, or similar.
- Arabic language capability.
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