Senior Technical Instructor, Training & Enablement

Role Overview

Senior Technical Instructor, Training & Enablement at Dragos, based in APAC. You will deliver hands-on, technical training to security and operations teams at customer organizations across the region, working with a high degree of autonomy as the primary training presence for APAC.

Company Overview

Dragos is the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services to protect critical infrastructure systems worldwide. The mission is to safeguard the water you drink, power your home, and keep hospitals running. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.

Role Purpose

Deliver hands-on, technical training in OT/ICS security to experienced practitioners at customer organizations. Teach platform workflows, threat analysis skills, and incident response procedures through classroom, lab-based, and virtual sessions. Keep course content current by partnering with product and threat intelligence teams, and participate in curriculum design to develop new courses and programs that respond to emerging customer and partner needs.

Key Responsibilities

Training Delivery

• Deliver instructor-led and virtual instructor-led training to security teams, OT engineers, and operations personnel at Dragos customer organizations.
• Facilitate lab-intensive courses covering the Dragos Platform, OT/ICS network visibility, asset identification, threat detection, vulnerability management, and incident response workflows.
• Teach to technically experienced audiences including engineers, SOC analysts, and plant operators, adapting delivery in real time based on audience background, prior OT experience, and comfort level with the Dragos Platform.
• Manage hands-on lab environments during training sessions, troubleshoot technical issues as they arise, and keep sessions on track.

Coordination & Partnership

• Coordinate with Dragos account and customer success teams prior to on-site engagements to understand the audience profile, deployment stage, and any site-specific constraints.
• Partner with Dragos product teams to stay current on platform releases, new features, and configuration changes that affect course material.
• Work with the Dragos threat intelligence team to incorporate current OT/ICS threat activity, threat group behavior, and real-world incident context into technical instruction.
• Support post-training questions and follow-up from learners where appropriate, in coordination with the customer success team.

Content Development & Improvement

• Identify gaps or inaccuracies in existing course content and work with the Learning and Enablement team to address them.
• Participate in curriculum design: work with your team to develop new courses, build new class formats, and create training programs that respond to customer and partner needs.
• Translate feedback from training engagements into actionable content improvements, working collaboratively with the broader Learning and Enablement team to implement them.

Professional Representation

• Represent Dragos professionally in customer environments: be prepared, be credible, and leave each training engagement having raised the customer's capability.

Qualifications & Experience

• 5 or more years of hands-on experience in OT/ICS security, operational technology engineering, or a related discipline directly supporting OT environments.
• Demonstrated ability to deliver technical training or instruction to experienced professional audiences, including engineers, security analysts, or operations personnel.
• Working knowledge of OT/ICS protocols, network architectures, and security monitoring concepts (e.g., Purdue model, DMZ design, passive monitoring, asset identification).
• Experience contributing to curriculum design, course development, or instructional content creation — not just delivery.
• Proven ability to work independently and manage competing priorities without close day-to-day oversight; comfortable taking ownership of decisions in the field.
• Willingness and ability to travel to customer sites, including industrial facilities, for on-site training engagements (35% travel expected across the region).
• Sector background in electric utility, oil and gas, manufacturing, water and wastewater, mining, or other critical infrastructure environments, preferred.
• Experience building training programs or curriculum frameworks from scratch in response to customer or partner needs, preferred.
• Certifications in OT/ICS security (GICSP, CSSA, ICS-CERT training, or equivalent) or relevant industry credentials, preferred.
• Direct experience with the Dragos Platform or comparable OT security platforms (network monitoring, asset inventory, threat detection), preferred.

Skills & Competencies

• Strong verbal communication skills; ability to explain complex OT security concepts clearly without oversimplifying to an audience that knows the space.
• Comfort with lab-based technical instruction: setting up environments, troubleshooting issues in real time, and keeping technically complex sessions on track.
• Experience with virtual lab platforms and remote training delivery tools used in technical instruction.

Additional Information

• Salary: AED 420,000
• Competitive Equity Package
• Comprehensive Benefits Plan
• Remote-first role; 35% travel expected across APAC region
• All new hires must pass a background check as a condition of employment.
• Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws.