وصف الوظيفة
Role Overview
Senior Technical Consultant at Salesforce. The role focuses on delivering cloud-based solutions and outcomes for sophisticated customers, working remotely while collaborating with global teams.
Company Overview
Salesforce is the #1 AI CRM platform where humans and agents drive customer success together. The company is leading workforce transformation in the agentic era, with innovation at its core and a commitment to bettering business and the world through AI.
Role Purpose
Deliver brand new cloud-based solutions and outcomes for Salesforce's most sophisticated customers by designing, developing, and deploying large-scale enterprise solutions in collaboration with project teams and customer partners.
Key Responsibilities
Implementation & Development
- Own the implementation of standard configurations and custom development elements of Salesforce implementations.
- Own data migration elements of Salesforce implementations.
- Apply troubleshooting strategies to identify and fix implementational issues.
Deployment & Strategy
- Lead deployment strategies during project development as defined by architectural layer standards, including Source Code Management and Deployment Standards.
- Experience in Salesforce deployment practices and strategies.
Collaboration & Leadership
- Work in an agile and collaborative environment while following Professional Services Methodology.
- Collaborate and act as a Team Lead for multiple projects.
- Serve as a technical reference to the entire implementation team.
- Work remotely while collaborating with global teams for delivery across geographies.
Qualifications & Experience
- Solid expertise in development on the Salesforce.com platform.
- Experience with agile methodologies.
- Knowledge of Javascript, front-end design (HTML and CSS).
- Experience in Programmatic development (Apex, LWC, Javascript) and Declarative (Low code) Salesforce development.
- Experience delivering projects using Salesforce Communications Cloud technology.
- Experience with GitHub and branches manipulation.
- Salesforce Administrator Certification.
- Salesforce App Builder Certification.
- Fluent or proficient English speaker (Arabic language proficiency is a plus for the UAE/MENA region).
Skills & Competencies
- Algorithm-oriented and logical mentality.
- Strong communication skills, both written and verbal.
- Ability to work independently and be a self-starter.
- Ability to work well in groups and collaborate to drive success.
- Dedication to time and tasks.
- Demonstrate business insight.
- Display emotional intelligence.
- Engage in fearless conversations.
- Manage ambiguity.
- Solve problems creatively.
- Specialize in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to clients' needs.
- Cutting edge innovator who continually studies new technologies and functionality.
- Involved in projects that push the capabilities of existing technologies.
- Active listening with appreciation and taking actions based on feedback.
- Trust, showing integrity, clarity, and reliability.
- Leadership mindset focused on people's development and wellbeing.
- Learner mindset that proactively looks for knowledge and ways to learn continuously.
- Highly motivated and results-oriented.
- Desire to work in a fast-paced, challenging environment.
Additional Information
Desired Certifications
- Salesforce Javascript Developer Certification.
- Salesforce Omni Studio Consultant Certification.
Core Values
Salesforce emphasizes TRUST, LEADERSHIP, TEAM PLAYER, COMMUNICATOR, LEARNER MINDSET, and ACTIVE LISTENING across all roles.
Accommodations
Reasonable accommodations are available during the application and recruiting process via an Accommodations Request Form.
Equal Opportunity
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Recruiting, hiring, and promotion decisions are fair and based on merit.