Senior Strategic and Data Analyst

Role Overview

Senior Strategic and Data Analyst at Ajman University. The role supports the Office of Institutional Planning and Effectiveness (OIPE) by developing and maintaining institutional dashboards, administering KPI-based performance reviews, analyzing institutional data, and delivering evidence-based recommendations for continuous improvement.

Role Purpose

The Senior Strategic and Data Analyst enables institutional effectiveness by managing performance cycles, administering surveys, developing dashboards, analyzing validated data, and producing strategic reports that inform decision-making across all academic and non-academic units of the university.

Key Responsibilities

Performance Management

• Administer and facilitate the Performance Management cycle, including KPI selection, baseline and target setting, and preparation of Performance Contracts.
• Conduct balance scorecard analysis and assess progress through interim reviews.
• Submit mid-year and final reports to senior management documenting achievement and gaps for each office.
• Obtain and review action plans to enhance the effectiveness of all academic and non-academic units.
• Evaluate improvements resulting from suggested actions to close the loop.

Data & Reporting

• Develop, administer, and maintain visualization dashboards and reports for various data tasks, including Fact Book and KPI Assessment.
• Perform thorough validity checks of institutional and college-level data.
• Analyze validated data, draw conclusions, and write reports.
• Prepare, cleanse, and analyze institutional data for Fact Book and other similar publications in coordination with the Institutional Research unit.
• Prepare Strategic Plan Monitoring Report on an annual basis.

Stakeholder Engagement & Surveys

• Schedule and administer student, staff, and external stakeholder surveys relating to university KPIs.
• Submit survey reports to Deans, Managers, and Cabinet for strategic decisions and actions after Executive Director approval.

Strategic Initiatives

• Oversee the process of offices and colleges benchmarking against peer and aspirant universities.
• Gather evidence and prepare reports for specified UN SDGs.
• Contribute to Impact Ranking submission.

General

• Coordinate with other team members of OIPE and perform institutional effectiveness related tasks as directed by the Executive Director of OIPE.
• Perform other tasks as directed by the Executive Director of OIPE.

Qualifications & Experience

• Bachelor's degree in Computer Science, IT, Business, or related field required; Master's degree preferred.
• Minimum five years' experience in strategy-related tasks, data analysis, dashboard preparation, and writing effective reports.

Skills & Competencies

• Analytical skills.
• Critical thinking skills.
• Communication skills.
• Teamwork.
• Expertise in statistical software packages and related software tools.
• Advanced skills in Power BI, Tableau, and Microsoft Excel.
• Advanced skills in professional report writing.

Additional Information

Working Conditions

• Work is normally performed in a typical office environment.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• The position may entail work after duty hours, on weekends, holidays, and in emergencies; may be subject to on-call responsibilities.

Reporting Structure

• Reports to the Executive Director of OIPE.
• This position has no supervisory responsibilities.