Senior Specialist Sales Advisory LiabilitiesNeoBiz.RBG -SME Liabilities Sales (UAEN Only)

Role Overview

Senior Specialist Sales Advisory Liabilities, Mashreq. This role serves Business Banking clients through digitally initiated onboarding, with responsibility for the UAE region only.

Role Purpose

Support Business Banking clients through their digital account opening journey, balancing speed of completion with strict adherence to bank controls. Drive successful digital application completion and optimize client experience throughout the process.

Key Responsibilities

Client Onboarding & Support

• Assist Business Banking clients in completing their digitally initiated onboarding journey in the shortest possible time while ensuring complete adherence to the bank's control standards.
• Provide expert guidance to clients as needed throughout the application process.
• Maximize the number of digital account applications successfully completed each month.
• Maximize the level of client experience throughout the process.

Application Management

• Perform end-to-end review of customer-initiated NEOBIZ and BCA applications to ensure completeness of applications.
• Verify submission of mandatory documents by clients.
• Take end-to-end ownership of each allocated application to ensure processing and turnaround within defined timelines.
• Coordinate with key stakeholders and interact with clients to move applications forward.