Senior Specialist – Ethics and Compliance (Privacy Officer)

Role Overview

Senior Specialist – Ethics and Compliance (Privacy Officer) at Sidra Medicine, reporting to the Manager within the Governance, Risk, Ethics and Compliance department.

Company Overview

Sidra Medicine is a high-tech facility providing world-class patient care, scientific expertise, and educational resources. The organization delivers comprehensive specialist healthcare services for children and young people, and exceptional maternity, gynecology, and reproductive medical services for women.

Role Purpose

Ensure the organization's compliance with privacy laws and regulatory requirements through in-depth risk analysis, policy development and implementation, risk assessments, employee training, and incident response management. Foster a culture of privacy and ethical behavior across all aspects of operations while serving as the Privacy Officer.

Key Responsibilities

Compliance and Regulatory

• Maintain compliance policies, procedures, and guidelines in alignment with applicable laws, regulations, and industry standards.
• Ensure organizational adherence to legal and regulatory requirements by conducting periodic compliance assessments and audits.
• Support the Manager in undertaking compliance risk assessments in collaboration with the Senior Specialist for Risk.

Privacy Officer

• Provide development guidance and assist in the identification, implementation, and maintenance of organization information privacy policies and procedures.
• Perform initial and periodic information privacy risk assessments and conduct related ongoing compliance monitoring activities in coordination with Sidra's other compliance and operational assessment functions.
• Oversee, direct, deliver, or ensure delivery of initial and privacy training and orientation.
• Participate in the development, implementation, and ongoing compliance monitoring of all matters pertaining to privacy and participate actively in coordinated response to any information or security breach within Sidra with other applicable organizations.

Ethical Standards and Culture

• Promote ethical behavior throughout the organization by fostering ethical principles, values, and a culture of integrity.
• Deliver compliance and ethics training programs for employees to raise awareness of their responsibilities and ethical obligations.
• Enforce a comprehensive code of conduct that outlines expected behavior and ethical principles for employees and stakeholders.
• Maintain reporting mechanisms for employees to confidentially report compliance and ethics concerns.

Risk Mitigation

• Identify, assess, and mitigate compliance and ethics-related risks within the organization in collaboration with the Senior Specialist for Risk, developing strategies to minimize potential issues.
• Undertake investigations into alleged compliance violations and ethical misconduct and support the Manager in implementing robust action plans.

Teamwork and Collaboration

• Collaborate with Senior Specialist for Governance and Senior Specialist for Risk to ensure that compliance and ethical standards are met.
• Stay informed about changes in compliance and ethics regulations and industry best practices to adapt and keep the organization in compliance.

Leadership and People Management

• Develop a transformational and facilitative leadership style across the organization, encouraging empowerment of individuals within teams and leadership at all levels of services in embedding an ethical culture.
• Communicate regularly with employees, management, and stakeholders about compliance and ethics matters, emphasizing the importance of adherence to standards.
• Provide relevant committees with regular reports on compliance, ethics, and the effectiveness of the organization's programs.
• Provide advice and guidance to the organization on compliance and ethics-related matters, ensuring compliance and ethical standards are met.

Performance, Project Management and Continuous Improvement

• Utilize high-level organizational skills to manage projects.
• Support the Manager in the collation and monitoring of all Key Performance Indicators (KPIs).
• Continually assess and enhance the organization's compliance and ethics programs and strategies to adapt to changing regulatory environments and emerging risks.
• Foster responsible decision-making, accountability, and ethical behavior within the organization.

Education and Training

• Deliver compliance and ethics-related education and training programs for staff at all levels, promoting responsible decision-making, accountability, and ethical behavior.
• Stay informed about changes in laws, regulations, and industry standards related to compliance and ethics and keep staff informed of these changes.
• Implement compliance and ethics-related education modules for new employee orientation and continuing education in collaboration with relevant departments such as human resources and learning and development.

General

• Resolve problems as they arise and ensure that staff are updated in a timely fashion.
• Identify and action opportunities for improvement to processes within the department.
• Create an environment which recognizes and values cultural differences.
• Adhere to Sidra's standards as they appear in the Code of Conduct and Conflict of Interest policies.
• Adhere to and promote Sidra's Values.

Qualifications & Experience

Education

• Bachelor's degree in a related field (essential).
• Bachelor's degree in business, finance, or risk management (preferred).

Experience

• 7+ years of experience inclusive of 5+ years progressive experience and knowledge of compliance and ethics principles and best practices (essential).
• Prior experience in ensuring organizational compliance with privacy laws and regulations (essential).
• Experience with conducting compliance audits, investigations, and risk assessments (essential).

Certification and Professional Membership

• Professional certification in risk management (preferred).

Skills & Competencies

• Strong understanding of privacy laws and regulations relevant to the organization, such as GDPR, HIPAA, or other regional data protection laws.
• High level of confidentiality.
• Ability to build strong peer-to-peer relationships and effectively manage upwards.
• Demonstrated high level of ability in quality assurance, building relationships, effective working with stakeholders, and supporting organizational development.
• Team orientated.
• Analytical skills to evaluate opportunities and track performance.
• Excellent written and verbal communication skills with ability to report progress, work with key stakeholders, and problem solve issues as they arise.
• Tenacity and responsiveness.
• Ability to collaborate with cross-functional teams, department heads, and senior management.
• Resiliency with good coping strategies and ability to swiftly, effectively, and diplomatically resolve issues or conflicts.
• Proficiency with Microsoft Office suite.
• Fluency in written and spoken English.
• Proficiency in compliance and ethics management software and tools.
• Written and spoken Arabic language skills (preferred).