Senior Specialist, Digital Advanced Automations Solutions

Role Overview

Senior Specialist, Digital Advanced Automations Solutions at ADNOC. This role is based within the Group Digital Advanced Automations Solutions function.

Role Purpose

Generate insights by leveraging Artificial Intelligence and Analytics techniques to derive value at the organizational level. Build world-class solutions that conquer business problems and address technical challenges using AI Platforms and technologies. Develop and implement Advanced solutions that support business stakeholders in automating business processes and taking informed decisions.

Key Responsibilities

Strategy & Planning

• Coordinate and consult with business and Digital management to ensure Group Digital Advanced Automations solutions strategy components are successfully translated into solutions and services.
• Contribute to regular review of Group Digital Strategy at pre-defined intervals to ensure it reflects Directorate business requirements and maintains alignment with the Company's short, medium, and long-term business plans.
• Ensure Group Digital Unit strategic goals, strategies and roadmaps are translated into sectional tactical plans and actionable items in coordination with other Digital departments and sections.
• Identify opportunities that can improve efficiency of business processes.
• Analyse local, national, and global trends and predictions that impact both the organization and the industry and report to management.

Solutions Development & Delivery

• Manage solutions development and implementations through all Solutions Development Life Cycle phases.
• Conduct analysis, scope development, technical evaluations, and prototyping to develop, implement, and deliver solutions that capture business requirements.
• Lead development, implementation, and support of high-quality and cost-effective solutions deemed critical to business operations.
• Ensure delivery of vertical business requirements and services according to Company standards and strategies.
• Support business users in line with pre-set SLAs and delivery guidelines.
• Ensure all deployed solutions have followed comprehensive testing, quality assurance processes, and fulfilled Group Digital Unit services release requirements.
• Ensure enterprise architecture principles, data management, and information security standards are applied throughout solution development and implementation lifecycles.
• Report to management on progress of assigned programs and projects against plans in terms of schedule, resources, and cost.
• Ensure all programs and projects are managed in compliance with Projects Management Methodology and related standards.

Design & Requirements Analysis

• Work on functional design, process design including scenario design, flow mapping, prototyping, testing, training, and defining support procedures with advanced engineering team and executive leadership.
• Lead feasibility studies, assess business requirements, and assist in designing business processes for small to large systems and implementations.
• Submit findings and recommendations for review, evaluation, and approval by Digital and Business management.
• Participate in feasibility studies of Digital Programs undertaken within the unit.
• Analyse functional requirements including input transactions, output reports, and functional processes to recommend solutions and process improvements for user approval.
• Perform impact analysis for new development to ensure synchronization and integration of cross-functional business solutions and systems.
• Lead development of business cases and project initiation documentation and artifacts.

Data Analysis & Insights

• Use statistical tools to identify, analyse, and interpret patterns and trends in complex data sets helpful for diagnosis and prediction.
• Identify and analyse trends and patterns in Artificial Intelligence tools to be used for diagnosis and prediction purposes.
• Research existing AI solutions to fit into business requirements and contribute to formulating prototypes for innovative ideas, filing patents and research papers.
• Filter data by reviewing reports and performance indicators to identify and correct code problems.
• Prepare final analysis reports for stakeholders to understand data-analysis steps, enabling them to take important decisions based on various facts and trends.

Systems & Applications Management

• Supervise necessary applications amendments and review, analyse, and modify systems including encoding, testing, debugging, and installing to support application systems.
• Develop and manage Advanced Solutions, applications integrations, and machine learning to meet business requirements.
• Supervise and support the team to ensure smooth operation of systems and handle and troubleshoot complicated problems raised by users upon escalation by the Digital Help Desk Team or other Solutions team members.

Evaluation & Assessment

• Evaluate off-the-shelf packages to ascertain the degree of fitness with existing business processes and recommend appropriate solutions to business requirements.
• Develop required interfaces between various solutions while ensuring systems and data availability, integrity, and service continuity.
• Develop fit-for-purpose and secure software programs and test them to ensure fulfillment of business requirements and compliance with ADNOC Group Digital standards and policies.
• Receive, assess, and prioritize change requests from existing Digital services owners and users.
• Provides technical expertise and recommendations in assessing new Digital software projects and initiatives to support and enhance existing systems.

Collaboration & Stakeholder Management

• Collaborate with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Collaborate with cross-functional teams to analyse partner business and main areas where application of AI can stimulate business growth.
• Aid and advise business users in effective use of applications and information technology.
• Support vertical business users and beyond in line with pre-set SLAs and delivery guidelines.

Documentation & Architecture

• In coordination with enterprise and technology architects, prepare solutions design documents, data models, data flow diagrams, and other system architecture artifacts.
• Update solutions documentation throughout company systems development and support lifecycles in accordance with Company standards.
• Archive and keep available all as-built solutions documents and artifacts.
• Document and articulate solution architecture and lessons learned for each exploration and accelerated incubation.
• Utilize existing frameworks, standards, and patterns to create architectural foundation and services necessary for AI applications that scale from multi-user to enterprise-class.

Deployment & Training

• Plan and undertake deployment of required new software releases.
• Provide required training and support to users during and after deployment.
• Implement best practices for all Group Digital Advanced Automations solutions and services implementations.
• Act as an SME for future domain-specific implementations.

Service Level & Quality Management

• Ensure department meets appropriate service level agreements established with internal and group users' functions.
• Ensure services delivered by engaged external organizations are delivered within agreed service levels.

Supervision & Team Development

• Plan, supervise, and coordinate all domain activities in assigned area to meet functional objectives.
• Train and develop assigned staff on relevant skills to enable them to become proficient on the job and deliver respective business objectives.

Budget & Financial Management

• Provide input for preparation of Function, Division, Department, and Section budgets.
• Assist in implementation of approved budget and work plans to deliver business objectives.
• Investigate and highlight any significant variances to support effective performance and cost control.

Policies, Processes & Procedures

• Implement approved Function, Division, Department, and Section policies, processes, systems, standards, and procedures to support execution of work programs in line with Company and International standards.

Performance & Continuous Improvement

• Contribute to achievement of approved Performance Objectives for Function, Division, Department, and Section in line with Company Performance framework.
• Design and implement new tools and techniques to improve quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards to define intelligent solutions for issues confronting the function.

Health, Safety, Environment & Sustainability

• Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices, and ADNOC Code of Practices.

Reporting

• Provide inputs to prepare MIS and progress reports for Company Management.

Qualifications & Experience

Education

• Bachelor's degree in Information Technology, Computer Science, or equivalent.

Experience

• 10 years of relevant IT experience including at least 6 years in positions of progressively increasing technical and managerial responsibilities in AI and Machine Learning Solutions.
• Experience in application development, preferably in an oil industry environment.

Knowledge

• Deep knowledge of Machine Learning, Deep Learning, NLP, Python, NoSQL, and RDBMS.

Professional Certifications

• Certification in Machine Learning or Artificial Intelligence (Desired).
• Certification in PMP (Desired).

Skills & Competencies

Technical Competencies

• As per the approved competency dictionary.

Behavioural Competencies

• As per the approved competency dictionary.

Additional Information

Working Relationships

Internal contacts include regular engagement with Digital Management Team across ADNOC Group on services delivery, services operations, services governance, and related matters; frequent contacts with Programs and Projects Managers and Architects on roadmap development and projects and programs delivery; regular contacts with counterparts in ADNOC Group Companies on Digital Strategy, Planning, and Quality Assurance matters.

External contacts include frequent engagement with external auditors, local and international vendors, consultants, and Digital professional organizations to facilitate quality and cost-effective service delivery; occasional contacts with counterparts in regional and international oil companies for exchange of information, benchmarking, study visits, and other programs; regular contacts with local and international Digital service providers on matters related to Digital services and strategic directions.