Senior Relationship Manager - Wealth Coverage - UAE & International

Role Overview

Senior Relationship Manager - Wealth Coverage - UAE & International at ADIB, based in Al Ain.

Role Purpose

Drive client acquisition and manage relationships within Priority and Private Banking segments by identifying and engaging high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs) locally and internationally. Source and cross-sell wealth management and liability products to grow the bank's portfolio and front-end revenue, utilizing the bank's global network and resources.

Key Responsibilities

Client Acquisition & Relationship Management

• Proactively source new-to-bank (NTB) clients within Priority and Private Banking segments, ensuring alignment with the bank's qualifying criteria for wealth management services.
• Build and maintain long-term relationships with existing clients, ensuring consistent engagement and satisfaction.
• Develop personalized client acquisition approaches by understanding clients' financial goals, needs, and risk profiles.
• Engage with potential clients via targeted outreach, leveraging internal and external networks, local and international branches, events, and marketing initiatives.

Sourcing Wealth & Liability Products

• Promote and sell a full range of wealth management products, including Sukuk, structured products, mutual funds, Banca Takaful, and other banking solutions tailored to HNWIs and UHNWIs.
• Source and cross-sell liability products and mortgages to clients, ensuring appropriate product placement based on individual circumstances.
• Collaborate with product specialists, credit teams, and internal resources to develop bespoke solutions for clients.

Market Expansion & Cross-Border Sourcing

• Leverage the bank's international network to source clients and business opportunities from global markets where the bank maintains a presence, identifying cross-border wealth and liability needs.
• Stay current with market trends and competitor offerings to ensure the bank's wealth and liability products remain competitive across all markets.

Client Onboarding & Documentation

• Lead the client onboarding process, ensuring all necessary documentation, compliance, and know-your-customer (KYC) requirements are completed in a timely and accurate manner.
• Ensure adherence to regulatory guidelines and internal policies related to client account management.

Revenue Generation & Performance

• Achieve assigned targets related to client acquisition, wealth revenues, and portfolio growth in line with bank-wide goals.
• Monitor, track, and report on performance metrics, identifying areas for growth and improvement.
• Maximize the lifetime value of each client through successful cross-selling of a range of products.
• Increase foreign exchange (FX) revenues and net new worth (NTW) through targeted wealth management solutions.

Networking & Brand Representation

• Represent the bank at events, networking opportunities, and private client gatherings to enhance brand presence and generate leads.
• Develop deep understanding of clients' evolving needs and deliver exceptional service to ensure client retention and referrals.

Qualifications & Experience

• Minimum 3–5 years of experience in wealth management, priority banking, or private banking.

Skills & Competencies

• Strong understanding of wealth management products, private banking services, and liability solutions.
• Ability to source new clients and build long-term, profitable relationships with high-net-worth and ultra-high-net-worth individuals.
• Strong interpersonal and communication skills, with ability to engage clients in a professional, confident, and approachable manner.
• Excellent understanding of the regulatory environment and compliance requirements for wealth management services.
• Strong analytical skills and attention to detail.
• High degree of self-motivation with focus on achieving set targets.