Senior Relationship Manager, Emirati Gold.Injaz - RBG - Emirati Deposits Team.Retail Banking Group

Role Overview

Senior Relationship Manager, Emirati Gold with Injaz - RBG - Emirati Deposits Team at Mashreq's Retail Banking Group.

Role Purpose

Drive new-to-bank business growth within the Emirati and Islamic banking segments while maintaining strong client relationships, delivering agreed liability targets, and managing cross-sell opportunities across the bank's product suite.

Key Responsibilities

Business Development & Growth

• Proactively drive new-to-bank business to grow Emirati and Islamic business presence.
• Maintain close contact and relationships with clients to ensure the bank remains one of their main banks and secures a major share of their wallet.
• Proactively solicit and manage businesses that meet the agreed risk-reward parameters of the unit.

Delivery & Performance

• Deliver agreed liabilities numbers and manage significant cross-sell of other bank products.
• Work as a self-starter to ensure consistency in productivity and performance.

Stakeholder & Partnership Management

• Serve as intra-organization liaison to ensure service delivery to clients.
• Work closely with all product and channel partners from RBG and CIBG and the SME FX team to maximize opportunities through regular contacts, feedback, coordination, and cross-referrals.

Risk & Compliance

• Ensure credit risk management on account of facilities execution.
• Ensure compliance requirements for relationships are adhered to in line with bank policies, including KYC, AML, account reviews as per risk levels, and high-value transaction monitoring.