Senior Product Manager (Capital)

Role Overview

Senior Product Manager (Capital) at Foodics, a leading restaurant management ecosystem and payment tech provider headquartered in Riyadh with offices across 5 countries.

Company Overview

Foodics is a SaaS company founded in 2014 serving customers and partners in over 35 countries worldwide. The company has successfully processed over 6 billion orders and operates across the MENA region and beyond. The team comprises over 30 nationalities working in 14 countries.

Role Purpose

You will drive the short and long-term direction of Foodics Capital, an exclusive product offering seamless access to capital through Point-of-Sale financing for restaurants and food and beverage businesses across the Middle East. You will balance immediate business and customer needs with progress against a long-term vision while owning product vision, strategy, and execution.

Key Responsibilities

Product Strategy & Vision

• Contribute to quarterly planning cycles taking ownership of your product scope's metrics and KPIs to ensure ongoing improvements and success.
• Lead the development and execution of your product scope roadmap, aligning it with the overall product vision.
• Define success metrics, plan feature development, prioritize tasks, and oversee execution to deliver impactful results.
• Maintain the roadmap of the assigned area of the product, including planning and feature prioritization.
• Create product roadmaps from conception to launch, driving product vision and experience in working with product marketing in defining go-to-market strategy.
• Shape products from concept through delivery at scale.

Product Development & Execution

• Collaborate with engineers and UX designers to translate high-level goals into actionable plans and measurable outcomes.
• Lead design discussions with UX designers.
• Enhance the product with features driven by data, analytical tools, customer requests and insights, and business needs while aiming to always be proactive.

Stakeholder Management & Communication

• Work closely with engineering, design, data science, legal, marketing, and sales to develop and grow innovative features that meet customer needs.
• Communicate and coordinate with other Foodics Financial Services Product members, other company Product members, and other departments regarding the assigned area of the product.
• Foster trust with your team, stakeholders, and leadership through proactive and transparent communication.
• Manage communication and collaboration between different stakeholders and drive decision-making on all levels.
• Work with a large variety of internal stakeholders, including marketing, legal, finance, and other product areas.

Research & Insights

• Leverage both quantitative and qualitative research to identify opportunities and refine the product experience.
• Be the voice of the customer and the driving force behind product innovation from in-depth product understanding and feature development through rigorous discovery activities and experimentation when possible.
• Translate data into actionable insights.

Qualifications & Experience

• 5 or more years of product management experience in similar fast-growth, agile product environments, having been involved in several successful launches.
• At least 4 years of hands-on experience in developing customer-facing products.
• Knowledge and understanding of fintech and lending and credit.
• Understanding of LOS (Loan Origination System) and LMS (Loan Management System) systems.
• Experience in working with product marketing in defining go-to-market strategy.

Skills & Competencies

• Data-driven decision-making based on facts rather than opinions.
• Hypothesis-driven product development.
• Ability to self-direct and problem-solve in sophisticated, ambiguous, or constantly evolving environments while balancing multiple work streams.
• Strong bias for action with a hands-on mentality and stress-resistant attitude.
• Excellent storytelling and communication skills.
• Fluency in English.
• Familiarity with A/B testing (plus).
• Familiarity with the F&B industry (plus).
• Arabic language fluency (plus).

Additional Information

• Highly competitive compensation packages, including bonuses and the potential for shares.
• Regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Autonomy, mentoring, and challenging goals that create opportunities for both personal and company growth.