Senior Officer, TSSO - Support Systems

Role Overview

Senior Officer, TSSO - Support Systems at Gulf Bank of Kuwait, supporting core banking and business support systems.

Role Purpose

Provide technical support and maintenance for core support systems while troubleshooting and resolving system issues in a timely manner and supporting system upgrades, patches and enhancement projects.

Key Responsibilities

Systems Support & Maintenance

• Provide technical support and maintenance for core support systems.
• Troubleshoot and resolve system issues in a timely manner.
• Support system upgrades, patches and enhancement projects.

Stakeholder Collaboration

• Collaborate with technology and business teams on system reliability.

Qualifications & Experience

• Bachelor's degree in Information Technology or a related field.
• Prior experience in IT systems support, ideally within banking.

Skills & Competencies

• Strong technical troubleshooting skills.

Additional Information

• Competitive tax-free salary and benefits.
• Career growth within one of Kuwait's leading banks.
• Exposure to enterprise banking support systems.