Senior Officer, Trade Operations.Injaz - FTC

Role Overview

Senior Officer, Trade Operations at Mashreq (Injaz - FTC), based at a Mashreq location.

Role Purpose

Manage end-to-end trade finance operations including letter of credit and collection processing, vendor payments, quality assurance, and stakeholder reporting while ensuring compliance with bank policy and regulatory requirements.

Key Responsibilities

Trade Document Processing

• Exercise due diligence in checking shipping documents drawn under Letters of Credit and collections.
• Ensure timely dispatch of physical documents under LC and Collection upon processing.
• Handle queries from customers, processing team, scanning team, relationship managers, courier vendor team, and correspondent banks.

Payment & Reconciliation

• Check vendor invoices for trade services in a timely manner and raise payments.
• Reconcile E-Guarantee and vendor payment entries.
• Coordinate with finance and accounting departments to ensure accurate and timely payment of various vendor payments.

Quality Assurance & Controls

• Perform quality checks across various trade products transactions.
• Ensure timely, complete, and accurate processing of Trade Finance transactions, including performing all relevant controls within own area of responsibility.
• Ensure timely validation of internal control reports and reporting to different stakeholders.
• Maintain unit risk registers, ORE, RAR, finding closures, and timely system updates.

Systems & Testing

• Conduct UAT on various trade-based systems and automation reports whenever required.
• Experience of handling new system UATs, requirements, and defects.

Reporting & Compliance

• Prepare various monthly reports and send to different stakeholders.
• Check and validate monthly reports for regulatory reporting in a timely manner.
• Verify and prepare data for internal and external audit requirements.
• Ensure all procedures and practices comply with bank policy and guidelines.

Training & Support

• Provide training and assist branch staff for dispatching documents under LC and Collections.

Qualifications & Experience

• Bachelor's Degree.
• 3-5 years of relevant working experience in Trade Finance Operations.
• Understanding of trade documents.
• Experience of handling new system UATs, requirements, and defects.

Skills & Competencies

• Proficiency in MS Office (PowerPoint, Word, and Excel).
• Good communication skills and interpersonal skills.
• Able to work under pressure.
• Good team player.
• Flexible to learn new systems.