Senior Officer MEP - Properties Management

Role Overview

Senior Officer MEP - Properties Management at AD Ports Group. This role oversees mechanical, electrical, and plumbing (MEP) maintenance operations and facility management activities across the organization's properties.

Role Purpose

To ensure effective oversight of MEP maintenance and facility management contractors, maintain statutory compliance, manage service delivery against agreed standards, and serve as the primary liaison between the organization, tenants, contractors, and regulatory authorities.

Key Responsibilities

Contractor Oversight & Compliance

• Directly oversee FM contractor personnel to ensure operations, maintenance, and extra variation works align with contract specifications, schedules, and costs.
• Manage contractor personnel effectively while maintaining positive relationships with all internal and external stakeholders.
• Conduct strict quality audits on preventive, corrective, and breakdown maintenance executed by contractors, issuing non-compliance notices when necessary.
• Inspect and verify contractor claims for spare parts, fuel, and on-demand services against contractual terms.

Work Order & Service Management

• Track, analyze, and resolve service requests and pending work orders within the CMMS to ensure timely completion per SLA metrics.
• Review, verify, and approve completed works and meter readings submitted via the EAMS.
• Review daily, weekly, and monthly contractor logs and consolidate them into monthly, quarterly, and annual reports for management review.

Site Audits & Facility Management

• Conduct regular and surprise site walkthroughs (jointly or independently) to audit building conditions.
• Participate in facility handover and takeover activities and generate detailed reports.

Stakeholder Communication & Coordination

• Act as the main point of contact for tenants, internal teams (Leasing, Customer Service), and local authorities (TAQA, ADCD) for utility shutdowns and repair updates.

Compliance & Statutory Requirements

• Maintain statutory compliance and timely renewals for the Hassantuk system, ADCD AMC contracts, Istifaa certifications, and third-party calibrations.
• Enforce compliance with legal and authority requirements, adhere to Risk Assessments and HSE procedures, and report observations or near-misses.

Strategic Planning & Support

• Support management in setting FM guidelines and monitoring ongoing compliance with service and cost standards.
• Assist management with yearly planning and special projects.

Qualifications & Experience

• Diploma or Bachelor's degree in Mechanical Engineering or a related technical discipline.
• Minimum 5 to 8 years of experience in MEP maintenance.
• At least 2 to 3 years of experience in a supervisory or team-lead capacity within a Facility Management environment.

Skills & Competencies

• CMMS (Computerized Maintenance Management System) operation.
• EAMS (Enterprise Asset Management System) operation.
• Quality audit and inspection.
• Contractor management and relationship building.
• Report writing and data consolidation.
• HSE and risk assessment knowledge.
• Stakeholder communication and coordination.