Senior Manager - VCP (Vehicle Control Points) & Screening Operations

Role Overview

Senior Manager, VCP & Screening Operations at Qiddiya Investment Company. The role leads QIC's specialist screening and enhanced-security capability across vehicle access control points, pedestrian screening locations, event venues in the public realm, asset openings and heightened security operations.

Role Purpose

The role holder is accountable for the design input, readiness, mobilisation, performance and assurance of vehicle scanning, baggage X-ray, walk-through and hand-held metal detection, personal search, vehicle inspection, restricted-item control and secondary-screening arrangements. The Senior Manager ensures that scanning and screening operations are risk-based, regulatorily compliant, operationally efficient and aligned with QIC's guest experience, workforce access and city security objectives.

Key Responsibilities

Strategic Planning & Development

• Lead the strategic development, operational planning, rollout and assurance of QIC's scanning and screening capability across fixed vehicle access control points, mobile scanning assets, pedestrian screening locations, event venues and elevated threat level security deployments.
• Develop and implement risk-based screening uplift strategies that support major events, VIP and VVIP activity, asset activations and heightened threat conditions, ensuring security capabilities are scalable, proportionate and operationally effective.
• Provide expert advice on scanning design, operational constraints, guest impact and threat-based deployment requirements.

Operations & Deployment

• Provide technical and operational leadership for vehicle X-ray scanning, mobile scanning, vehicle inspection, secondary search and vehicle access control point operations, including equipment capability, throughput, staffing model and operational constraints.
• Plan and oversee walk-through metal detection, hand-held metal detection, baggage X-ray, bag search, personal search and secondary-screening arrangements across permanent, temporary and event-based deployments.
• Plan and coordinate cross-functional readiness across assets, city leadership, operational stakeholders and delivery partners to ensure infrastructure, workforce, technology and support requirements are ready to activate scanning and screening operations at scale across a complex geographical landscape.
• Lead site inspections, readiness checks, audits and operational reviews to verify deployment readiness, contractor performance and compliance with approved operating requirements.
• Align scanning operations with workforce access, vehicle access, guest flows and asset operating requirements.
• Lead live operations during high-attendance periods, major events, VIP and VVIP activity and elevated threat conditions.

Governance & Compliance

• Own the governance, management and execution of restricted-item controls across permanent and temporary screening operations.
• Maintain operator authorisations, specialist training, refresher requirements and equipment competence records.
• Ensure incidents, exercises, audits and live deployments drive Standard Operating Procedures updates and future planning improvements.

Contractor & Vendor Management

• Manage contractor performance against KPIs, SLAs, manpower plans, technical obligations and readiness requirements.
• Raise, track and close Non-Conformance Reports, corrective actions and repeated performance failures.
• Identify operational, commercial and capability gaps, agree corrective actions with contractors, vendors and internal stakeholders, and support the Director in scaling the capability through commercially viable delivery models.

Asset & Technology Management

• Manage the scanning asset lifecycle, using operational and maintenance data to inform replacement planning, preventative maintenance programmes, fleet health and operational readiness.
• Provide operational input into procurement, design changes and future scanning technology requirements.
• Coordinate specialist security support requirements, including K9 capabilities, government interfaces and technology teams to ensure effective operational readiness and delivery.

Stakeholder Engagement & Reporting

• Work with City Operations Verticals, Event Operators, Asset Owners and Operators, and Delivery and Development teams including construction coordination.
• Produce readiness, performance, incident, restricted-item and improvement reports.

Qualifications & Experience

• Bachelor's degree or equivalent recognised qualification in Security Management, Security and Risk Management, Aviation Security, Emergency Management, Operations Management or a related discipline.
• Extensive experience planning and leading vehicle and individual screening operations in complex, high-volume, geographically dispersed or high-risk environments.
• Practical leadership experience with vehicle X-ray scanning, mobile scanning, vehicle inspection, secondary search, fixed vehicle access control point operations and restricted-item controls.
• Experience planning and managing walk-through metal detection, hand-held metal detection, baggage X-ray, bag search, personal search and secondary screening across permanent and temporary deployments.
• Experience in airports, border security, critical infrastructure, large public venues, giga-projects, government facilities or national-security operating environments.
• Strong experience managing specialist security contractors, KPI and SLA performance, Non-Conformance Reports, corrective actions, audits, operational readiness and value-for-money challenge.

Skills & Competencies

• Demonstrated ability to operate within a complex stakeholder environment, balancing competing priorities and expectations to achieve strategic and operational outcomes.
• Proven ability to lead live operations during high-attendance periods, major events, VIP and VVIP activity and elevated threat conditions.