وصف الوظيفة
Role Overview
Senior Manager Third Party Risk Management (Qatarization) at QNB, located in Doha, Qatar. The incumbent will assist the VP Third Party Risk Management to provide both due diligence and ongoing monitoring of Third Party Service Providers to the group.
Company Overview
QNB Group was established in 1964 as the country's first Qatari-owned commercial bank and has grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through subsidiaries and associate companies extends to more than 31 countries across three continents. The group employs more than 28,000 people serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). QNB currently ranks as the most valuable bank brand in the Middle East and Africa according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events.
Role Purpose
Your primary responsibility is to oversee and manage the bank's relationships with external vendors and service providers, ensuring compliance with regulatory requirements and minimizing risk exposure. You will be responsible for designing and implementing risk management strategies, policies, and procedures, as well as providing guidance and support to business units throughout the organization. Your role will be critical in maintaining the bank's reputation and financial stability.
Key Responsibilities
Shareholder & Financial
- Oversee Third Party (Vendor and Outsourcing) as part of Second Line Operational Risk to ensure effective setup and implementation of the framework, its maintenance and development.
- Assist the Group VP Third Party Risk Management in the setup, oversight and execution of the framework by business owners to ensure the risks of the individual relationships are understood and monitored by them.
- Develop and oversee implementation of a comprehensive inventory of all third parties with whom QNB Group has a relationship.
- Develop and oversee implementation of a comprehensive cataloguing of specific customer risks to which third parties can expose QNB.
- Develop and oversee implementation of a risk-based segmentation of the supplier base.
- Develop and oversee implementation of rules-based due diligence testing.
- Develop and implement a disciplined governance and escalation framework.
- Develop and oversee implementation of integrated technology and MIS workflow process and tools.
- Assist the VP Third Party Risk Management in creating Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for both the Operational Risk Department and Businesses and monitor their achievement on a periodic basis.
- Implement KPIs and best practices for Third Party Risk Management.
- Promote cost consciousness and efficiency and enhance productivity to minimise cost, avoid waste, and optimise benefits for the bank.
- Act within the limits of the powers delegated to the incumbent.
Customer & Stakeholder Management
- Assist the VP Third Party Risk Management in providing timely and accurate information to external and internal auditors and the compliance function as and when required.
- Assist customers in all their queries on the bank's product and seek solutions to their requests.
- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments and units to achieve improvements in turn-around time.
- Build and maintain strong and effective relationships with related departments and units to achieve the group's objectives.
- Provide timely and accurate data to external and internal auditors, Compliance, Financial Control and Risk when required.
Governance & Compliance
- Assist the VP Third Party Risk Oversight in ensuring that minimum standards of control and management disciplines are in place whenever services are performed by a group constituent.
- Review and provide comments on all group policies and procedures submitted by relevant departments and units in relation to Third Party Risk Management.
- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
- Understand and effectively perform your role under the Three Lines of Defence principle to identify, measure, monitor, manage and report risks.
- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with Operational Risk Management requirements.
Learning & Knowledge
- Proactively identify areas for professional development of self and undertake development activities.
- Seek out opportunities to remain current with all developments in professional field.
- Possess an understanding of processes and controls in all related operational areas.
- Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk.
- Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk.
- Keep abreast of the latest technical developments in modelling operational risk.
- Maintain appropriate knowledge to ensure full qualification to undertake the role.
- Complete all mandatory training provided by the bank, attain and maintain the required levels of competence.
- Attend mandatory internal and external seminars as instructed by the bank.
Risk & Confidentiality
- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
- Maintain utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant regulators.
- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
- Perform all other ad hoc duties and activities related to QNB that management might request from time to time.
Qualifications & Experience
- Bachelor's degree preferably with a major in Marketing, Banking or Finance.
Additional Information
- Full details are available on the employer's original posting.