وصف الوظيفة
Role Overview
Senior Logistics Specialist at KONE, based in Dubai. The role ensures efficient, end-to-end, on-time, and cost-effective availability of materials and installation tools while overseeing documentation and process compliance across cross-functional teams.
Company Overview
KONE is certified as a Top Employer in the UAE, Qatar, KSA, and Oman. The company is dedicated to creating a superior workplace through outstanding people practices, cultivating great work culture, inspiring high standards of quality and efficiency, and fostering an environment that promotes collaboration, diversity, growth, and well-being. Sustainability is an integral part of the company's culture and daily practice, with a commitment to ethical business practices and mutual trust and respect among co-workers.
Role Purpose
The Senior Logistics Specialist supports the Frontline and Area Logistics Managers in managing Frontline logistics performance and ensuring timely support and information for technicians, supervisors, and project managers. The role demands a proactive and highly organized professional who can lead with integrity, adapt to evolving technologies, and maintain high operational and safety standards in accordance with KONE's policies and the regional regulatory framework.
Key Responsibilities
Logistics Operations & Efficiency
- Lead, direct, and control logistics operations, policies, procedures, and activities to maximize efficiency, reliability, timeliness, and cost-effectiveness.
- Identify, drive, and execute continuous improvements and variable cost productivity (VCP) projects.
- Ensure data completeness and accuracy for reporting.
Inventory & Warehouse Management
- Conduct timely cycle counts and physical inventory, ensuring KPIs are met and driving inventory integrity.
- Manage consolidation of local materials for site delivery.
- Ensure replenishment of stock material.
Performance Monitoring & Reporting
- Establish KPIs and SLAs in areas such as transit and delivery times, inventory levels, transportation costs, warehousing costs, and service standards.
- Monitor operational performance of external and internal parties against established KPIs.
- Maintain timely reports, data analytics, and dashboards for metric visibility and communication.
- Report to the regional manager on operational performance data.
- Support the review of project-level logistics cost budgets.
Supplier & Service Provider Coordination
- Act as focal point of contact for KONE and Logistics Service Providers for operations of materials volume planning and control, inventory management, warehousing, logistics, customs clearance, regulatory authorities' approvals, transport, and distribution.
- Plan and organize transport of material from Distribution Center to Frontline.
- Handle logistics service providers and customs/broker-related information management.
- Coordinate Logistics execution with locally outsourced logistics providers, if applicable, and monitor provider performance.
- Order transportation or additional services from logistics providers as requested.
Customs & Compliance
- Manage clearance-related activities and ensure broker compliance.
- Ensure familiarity with customs documentation, local regulatory compliance, and import/export procedures.
Shipment Visibility & Exception Management
- Maintain and update the Logistics Control Tower, ensuring end-to-end shipment visibility from supplier/manufacturing location to destination.
- Proactively track shipments, identify delays, transit risks, documentation gaps, and other exceptions.
- Ensure timely escalation and coordinate corrective actions with suppliers, freight forwarders, logistics service providers, and internal stakeholders.
Financial Management
- Review invoices and purchase order differences and clarify discrepancies.
- Manage correct posting of logistics costs to cost categories and projects.
Safety & Compliance
- Execute logistics safety programs with internal functions and external service parties, including logistics service providers.
Material Planning & Delivery
- Plan and order delivery of materials from the local warehouse to the site.
- Coordinate site delivery of installation tools.
Qualifications & Experience
- Minimum 5–7 years of hands-on experience in Logistics Operations.
- Proven experience working with ERP systems, especially SAP (MM module).
- Deep understanding of logistics operations, inventory control processes, storage practices, and supply chain principles.
- Solid understanding of HSE protocols and compliance.
- Familiarity with customs documentation, local regulatory compliance, and import/export procedures.
Skills & Competencies
- Strong organizational skills.
- Excellent communication and presentation skills.
- Keen attention to detail and accuracy in logistics operations and reporting.
- High integrity and hands-on, solution-oriented approach.
- Ability to work independently and prioritize tasks in a fast-paced, high-demand environment.
Additional Information
At KONE, employee engagement is a key focus area, with participation and sharing of information and ideas encouraged. The company offers a range of experiences and opportunities to help employees achieve career and personal goals and enable a healthy and balanced life.