Senior Key Account Manager - Oil, Gas & Chemicals

Role Overview

Senior Key Account Manager - Oil, Gas & Chemicals at SGS. SGS is the world's leading inspection, verification, testing and certification company, recognized as the global benchmark for quality and integrity, with more than 89,000 employees operating a network of more than 2,600 offices and laboratories around the world.

Role Purpose

Develop and execute strategic account plans to drive sustainable revenue growth, enhance profitability, and strengthen long-term client partnerships across assigned strategic accounts in the Oil, Gas & Chemicals sector.

Key Responsibilities

Account Strategy & Growth

• Develop and execute strategic account plans to drive sustainable revenue growth, enhance profitability, and strengthen long-term client partnerships across assigned strategic accounts.
• Identify cross-selling, upselling, and new service opportunities by leveraging market intelligence, customer insights, and evolving industry requirements.
• Anticipate market trends, competitive developments, and regulatory changes within the Oil, Gas & Chemicals sector to develop proactive account strategies and protect market share.

Stakeholder Management

• Serve as the trusted advisor and primary executive interface for key customers, proactively identifying business challenges and aligning SGS solutions to support their operational and commercial objectives.
• Build and maintain senior stakeholder relationships, conducting regular business reviews to assess performance, identify growth opportunities, and enhance customer satisfaction and retention.
• Champion the voice of the customer internally by translating client feedback into service enhancements, operational improvements, and innovative solutions that create long-term value.

Contract Governance & Operations

• Lead the end-to-end governance of strategic contracts, ensuring operational excellence through effective coordination with technical, laboratory, logistics, and support functions while consistently delivering against client expectations and contractual commitments.
• Mitigate commercial and operational risks by ensuring contractual compliance, resolving complex customer issues, and maintaining strong governance across all account activities.

Performance & Reporting

• Monitor account performance, commercial KPIs, profitability, and service delivery metrics, driving corrective actions and continuous improvement initiatives where required.
• Maintain accurate commercial records, account plans, customer engagement activities, and performance reports to support effective decision-making and business planning.

Qualifications & Experience

• Bachelor's degree.
• 10+ years of progressive experience managing strategic accounts within the Oil, Gas & Chemicals, Energy, or Petrochemical sectors.
• Proven track record of delivering commercial growth, expanding customer relationships, and managing high-value, complex client portfolios.
• Strong understanding of the Oil, Gas & Chemicals value chain, market dynamics, and industry trends.

Skills & Competencies

• Excellent stakeholder management, influencing, negotiation, and executive communication skills.
• Strong commercial acumen with experience managing account profitability and contract performance.
• Strong analytical, problem-solving, and strategic planning capabilities.
• Fluent in English.

Additional Information

• This role is only open for Saudi nationals.