Senior Forecourt Attendant

Role Overview

Senior Forecourt Attendant at Bapco Energies. The role oversees daily operations of the fuel station, ensuring prompt, efficient, and courteous service to customers while managing staff, fuel replenishment, inventory, and cash handling.

Role Purpose

To direct the work of assigned Forecourt Attendants, manage fuel station operations during assigned shifts, maintain compliance with company standards, and deliver safe, efficient customer service while overseeing inventory and cash procedures.

Key Responsibilities

Operations & Service Delivery

• Direct the work of assigned Forecourt Attendants.
• Refuel vehicles and service with oil, water, and air.
• Sell dry items and perform other forecourt duties.
• Interact with customers professionally during refueling and sales transactions.

Fuel & Product Management

• Oversee receipt of fuels, oils, and other products at the station.
• Receive tanker fuel deliveries and ensure fuel is decanted into the correct tank capacity based on the decanting procedure.
• Manage fuel replenishment in storage tanks.
• Lead the operation of Retail Automation and Fuel Management operations to ensure minimum disruption to service station business flow.

Inventory & Documentation

• Prepare and verify sales and inventory sheets (dry and wet items) on shift, daily, and monthly basis.
• Record timesheets.
• Ensure adequate storage availability.

Cash & Financial Procedures

• Handle cash inventory.
• Manage opening and closing cash procedures.

Shift Management

• Carry out hand-over procedures at the beginning and end of shifts manually or electronically.

Safety, Maintenance & Compliance

• Enforce safety rules and regulations.
• Report abnormalities, accidents, and complaints.
• Report defective items and request maintenance as necessary.
• Maintain good housekeeping across all station areas.

Qualifications & Experience

• High School Certificate or equivalent.
• Fair knowledge of spoken and written English (Business English Certificate Preliminary level).
• Basic knowledge of Computer skills.

Additional Information

• Full details are available on the employer's original posting.