Senior F&B Manager

Role Overview

Senior F&B Manager at Emirates Flight Catering, based at a premium airport F&B operation.

Role Purpose

Lead large, diverse teams across premium airport F&B operations to deliver exceptional passenger experiences at scale. Drive operational excellence, service quality, and continuous improvement while managing financial performance and playing a key role in new openings, expansions, and transformation initiatives.

Key Responsibilities

Operations & Service Delivery

• Deliver exceptional passenger experience at scale.
• Drive operational excellence, service quality, and continuous improvement.
• Lead and inspire large, diverse teams across premium airport F&B operations.
• Create personalized F&B experiences.
• Manage high-volume and premium F&B operations.

Financial Management

• Manage P&L and set forecast and corrective actions if necessary.
• Prepare and submit the annual CAPEX and staff budget.
• Demonstrate achievements in high revenue and cost control.

Strategic Development

• Play a key role in new openings, expansions, and transformation initiatives.
• Develop concepts for F&B operations.
• Identify opportunities with keen eye for market gaps and trends.

Stakeholder Management & Communication

• Share recommendations and client comments with Executive Chefs and F&B Management team.
• Work with local, regional and national suppliers.
• Maintain excellent communication across all levels.

Compliance & Risk Management

• Demonstrate experience in food safety, OHS, quality assurance and risk management.

Qualifications & Experience

• Bachelor's degree in hospitality, hotel management, or any relevant field (required).
• Master's degree in hospitality, hotel management, or any relevant field (preferred).
• Minimum of 8 years' experience in the hospitality industry.
• Minimum of 2 years' experience at executive level with proven ability in managing multiple concepts and outlets in F&B senior leadership, directorial, or executive role.
• Pre-opening experience in high volume and premium F&B operations.
• Experience and understanding of luxury and large volume hotels and multi-site restaurant operations.
• International experience in renowned brands, preferably in GCC market.

Skills & Competencies

• Self-motivated with sound leadership skills.
• Keen eye for opportunity identification and high level of motivation.
• Planning and organizational skills.
• Capable of creating personalized F&B experiences.
• Excellent communication skills.
• Expert in food safety, OHS, quality assurance and risk management.
• Financial expertise in P&L management and forecasting.