SENIOR EXECUTIVE - REGISTRATION (Emirati Talent)

Role Overview

Senior Executive - Registration at DP World, based in the United Arab Emirates. This role is designated for Emirati talent.

Company Overview

DP World is a global trade enabler with more than 115,000 employees from 160 nationalities across 78 countries on six continents. The company operates Ports and Terminals, Marine Services, Logistics and Technology divisions, integrating global infrastructure with local expertise to deliver end-to-end supply chain solutions. DP World invests in innovation and disruptive technology to optimize trade flow and minimize disruptions across the supply chain.

Role Purpose

Process and manage company registration transactions, amendments, liquidations, and mortgages for onshore and offshore entities. Ensure all documentation is complete, accurate, and submitted in compliance with regulatory requirements and internal procedures while delivering high-quality service to customers and internal stakeholders.

Key Responsibilities

Document Management & Compliance

• Receive and inspect customer and agent-submitted documents to verify completeness against standard requirements for transaction processing.
• Seek management approval to complete company transactions.
• Liaise with government entities to obtain approvals on regulatory requirements.

Data Entry & System Management

• Enter company organizational and financial information into systems for onshore and offshore entities.
• Record and update changes including transfer of share, board member or shareholder changes, company name changes, financial balance sheets, audit reports, share capital increases or decreases, and legal status modifications.
• Ensure records are updated completely and in a timely manner.

Customer Service & Escalation Management

• Answer escalated inquiries from sales teams, customer call centers, and other departments requiring in-depth information and clarification.
• Meet with prospects and provide information on onshore and offshore charges, license issuance procedures, bank deposit of share capital procedures, and related company services.

Request Processing & Correspondence

• Check daily for customer requests submitted online or at the front desk for letters and attestations.
• Coordinate with back office and front office to process online requests and front office submissions.
• Issue letters and attestations within required timeframes.

Internal & External Liaison

• Liaise with internal departments including sales and administration to obtain approvals for transactions or update customer information in departmental systems.
• Partner with the company's representatives, including lawyers and chartered accountants, to deliver services according to customer requirements.

Additional Information

• Full details are available on the employer's original posting.