وصف الوظيفة
Role Overview
Senior ERP System Analyst at NMDC Group. The role focuses on Oracle Fusion Cloud ERP implementation, configuration, and optimization across Supply Chain Management modules.
Role Purpose
Partner with business units and IT deployment teams to map organizational processes to Oracle Fusion Cloud functionality, manage system implementations and upgrades, enable end-user adoption, and ensure data integrity throughout the ERP lifecycle.
Key Responsibilities
Business Process Alignment
- Work with functional business units to understand business processes, KPIs, and organizational structure.
- Map business requirements to Fusion Procurement, Order Management, Pricing, Inventory Management, Planning, Manufacturing, Costing, and other SCM Cloud Modules.
System Configuration & Implementation
- Collaborate with IT and ERP systems deployment teams on configuration changes, workflows, and business process-related scripts.
- Support roles, permissions, page layouts, custom objects, custom record types, reports, and dashboards.
- Facilitate functional migration to new IT/ERP systems, including data conversion, data cleansing, de-duplication, and data maintenance efforts.
- Document, maintain, and update system-level customizations and training materials.
User Support & Training
- Help administrators, department managers, super-users, and end-users effectively and efficiently utilize IT/ERP systems functionality.
- Communicate with users throughout the implementation process to ensure satisfaction with progress.
- Motivate and inspire colleagues to develop knowledge, skills, and competencies.
- Provide objective and constructive feedback in an appropriate way.
Testing & Quality Assurance
- Collaborate with functional teams and business partners to create and execute system test plans and user acceptance testing.
Project & Change Management
- Manage and ensure resolution for all internal IT/ERP systems-related projects, upgrades, and change requests.
- Manage conflict, solve problems, and mediate between different interests of multiple stakeholders.
Stakeholder Engagement & Relationship Management
- Investigate, understand, and respond to the needs of internal and external stakeholders.
- Build and maintain strategically important client and contractor relationships.
- Proactively serve and constructively respond to external client needs to meet business priorities.
- Collaborate constructively and effectively with all levels within and outside the organization, orally and in writing.
- Actively listen and be persuasive in reasoning.
Organizational Leadership & Culture
- Translate department targets into concrete and measurable goals for timely achievement.
- Stimulate a result-oriented organizational culture by regularly sharing division performance and results.
- Take ownership of own objectives agreed upon and of the division's objectives.
- Initiate and stimulate teaming: horizontal (between departments) and vertical (within different departments).
- Drive change and innovation of the department.
Risk Management & Strategic Alignment
- Identify and mitigate risks within the scope of the division and related to other division/department interfaces.
- Design solutions that integrate with existing technology, including hardware, operating systems, and other applications.
Reporting
- Provide monthly reports and feedback to Group IT Director/ERP Manager on overall IT/ERP activities.
General
- Perform other duties requested by management in support of team work as required.
Qualifications & Experience
- Master Degree or Professional Qualification required.
- Knowledge of Dredging/Civil Marine industry preferred.
Skills & Competencies
- Oracle Fusion Cloud ERP configuration and implementation.
- Supply Chain Management (SCM) module expertise.
- Ability to manage personnel with different cultural backgrounds.
- Solutions design and integration with existing technology platforms.
- Conflict resolution and problem-solving.
- Show respect, flexibility, and loyalty towards colleagues throughout the organization.
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