وصف الوظيفة
Role Overview
Senior ERP Finance Analyst at American Hospital Dubai. This role oversees the functional management, optimization, and continuous improvement of the organization's Oracle Fusion ERP Finance ecosystem.
Role Purpose
Provide subject-matter expertise in financial modules to ensure accurate, real-time data, automated processes, and compliance with UAE VAT, IFRS, and healthcare financial regulations. Serve as a key link between Finance, Supply Chain, and IT, supporting both operational excellence and strategic financial governance.
Key Responsibilities
ERP System Management & Support
- Serve as Subject Matter Expert (SME) for Oracle Fusion Finance modules (GL, AP, AR, FA, CM, Procurement, Expenses).
- Troubleshoot and resolve ERP system issues, escalating complex matters when necessary.
- Provide user support, training, and documentation for Finance and Procurement teams.
- Conduct system health checks, coordinate patches, upgrades, and incident investigations.
- Collaborate with vendors and cross-functional teams for escalations and enhancements.
Business Process Analysis & Optimization
- Partner with Finance and Supply Chain leadership to identify process improvements and automation opportunities.
- Translate business requirements into ERP functional specifications and workflows.
- Ensure ERP-enabled processes align with AHD's policies, compliance, and audit standards.
- Support month-end and year-end close activities through ERP optimization.
Configuration & Enhancements
- Configure ERP modules for VAT compliance, financial reporting, and business requirements.
- Develop functional design documents (FDDs) and validate technical solutions with IT teams.
- Support UAT testing, rollout of enhancements, and workflow modifications.
- Maintain documentation for configurations, workflows, and changes under change management standards.
Reporting & Analytics
- Build and maintain financial dashboards and reports using Oracle BI, OTBI, Smart View, and BI Publisher.
- Partner with Finance leadership on forecasting, budgeting, and variance analysis.
- Deliver executive reporting for audits, board reviews, and compliance.
- Ensure financial data integrity across ERP reporting systems.
Governance, Compliance & Controls
- Ensure compliance with UAE VAT law, IFRS, SOX, HIPAA, and JCI standards.
- Implement segregation of duties (SoD) in ERP roles and enforce financial controls.
- Support internal and external audits with system evidence and access reviews.
- Reduce risks of fraud or error through system-driven controls.
Projects & Continuous Improvement
- Lead or support ERP-related projects, module implementations, and integrations.
- Manage small-to-medium ERP enhancements independently.
- Maintain an ERP roadmap to align with organizational goals.
- Promote continuous improvement and adoption of Oracle Fusion's evolving features.
Communication & Collaboration
- Provide structured updates to leadership, IT, and Finance stakeholders.
- Participate in knowledge-sharing, documentation, and onboarding activities.
- Contribute to a culture of accountability, collaboration, and transparency.
Qualifications & Experience
- Bachelor's degree in Accounting, Finance, Business, Information Technology, or related field.
- Minimum of six (6) years of progressive experience in Oracle Fusion ERP Finance modules within enterprise or healthcare environments.
- Knowledge of Oracle Fusion ERP Finance modules (GL, AP, AR, FA, CM, Procurement, Expenses).
- Knowledge of financial accounting, UAE VAT, IFRS standards, and hospital finance operations.
- Knowledge of ERP reporting tools (OTBI, Smart View, BI Publisher).
- Knowledge of healthcare billing and revenue cycle management (preferred).
- Knowledge of robotic process automation (RPA) and AI-driven financial analytics (preferred).
- Oracle Fusion ERP Financials Certification (preferred).
- CPA, CMA, ACCA, or equivalent (preferred).
- ITIL Foundation or Project Management (PMP, PRINCE2) certification (preferred).
Skills & Competencies
- ERP implementations, upgrades, troubleshooting, and end-user support.
- Business process analysis, workflow optimization, and ERP configuration.
- Preparing audit-ready system logs, access reviews, and control evidence.
- Delivering executive-level reporting for audits, board reviews, and compliance.
- Cross-functional collaboration with IT, Finance, Procurement, Supply Chain, and Operations.
- Training and mentoring junior ERP analysts and Finance staff (preferred).
- Building and customizing reports across Oracle Fusion reporting tools (OTBI, BI Publisher, Smart View), including working knowledge of underlying data sources and report logic.
- Operating effectively in regulated, mission-critical healthcare environments.
- Supporting governance, financial compliance, and risk management frameworks.
- Communicating effectively with both technical and non-technical stakeholders.
- Working under pressure while ensuring accuracy, compliance, and audit readiness.
- Adapting in multicultural and multinational environments (preferred).
- Promoting continuous improvement, automation, and ERP innovation.
- Understanding Oracle EPM (Enterprise Performance Management) concepts and processes, including FCCS, PBCS/EPBCS, and ARCS integration touchpoints with Fusion Financials, sufficient to engage effectively as the client counterpart while a vendor or partner leads EPM implementation.
- Understanding custom integrations built on Oracle PaaS (e.g., OIC — Oracle Integration Cloud, VBCS) connecting Fusion ERP with external or downstream systems, sufficient to support troubleshooting, UAT, and functional validation of integration points.
- Working knowledge of Oracle Redwood UX design principles and Visual Builder (VB Studio) for page and application personalization, including ability to review, validate, or lightly configure Redwood-based UI changes.
- Awareness and practical exposure to leveraging embedded AI capabilities within Oracle Redwood (e.g., AI-driven insights, smart suggestions, conversational and assistive features) to enhance user experience and process efficiency.