Senior Director -Private Banking GCC Coverage

Role Overview

Senior Director – Private Banking GCC Coverage at Emirates Islamic Bank, based in the GCC region, leading high-value client portfolios and revenue generation within the Private Banking Front Office (Relationship Management).

Company Overview

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. It is the leading financial services brand in the UAE with a brand value of approximately USD 4 billion. The bank serves customers through retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. Emirates NBD is a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of branches. The bank also operates Liv, the lifestyle digital bank by Emirates NBD, which has over half a million users and continues to be the fastest-growing digital bank in the region.

Role Purpose

As a cornerstone of the Private Banking team, you will drive revenue generation by managing high-value portfolios, generating Net New Money and revenues for the bank, and identifying and cultivating new prospects to transform them into valued clients.

Key Responsibilities

Revenue Generation & Portfolio Management

• Manage high-value portfolios, driving substantial revenue growth.
• Oversee a book of business to generate Net New Money and revenues for the bank.
• Contribute to the growth of the Private Bank by maintaining and expanding existing client relationships in the GCC Market.
• Identify and develop new prospects into bank clients.

Client Solutions & Asset Growth

• Increase the share of invested assets by providing tailored solutions to clients.
• Explore investment opportunities with clients.
• Conduct regular account reviews with Investment Advisors.
• Deliver high-quality customer acquisition, relationship management and tailored solutions.

Cross-Business Collaboration

• Increase client share of wallet and diversify the Private Bank by collaborating on direct investment opportunities.
• Build strong partnerships across ENBD business lines, including Corporate, Retail, Investment Banking, and Asset Management.
• Strengthen collaboration across business and control functions.
• Build effective stakeholder relationships.
• Share knowledge with colleagues.

Team Development

• Foster teamwork and develop team members.
• Introduce clients and prospects to senior team members.
• Seek guidance and support from senior leadership for relationship management and product development.
• Support an inclusive and accountable team.

Compliance & Governance

• Maintain compliance with conduct, suitability, KYC, credit and sales governance.
• Apply conduct, suitability, KYC, credit and sales governance consistently.
• Complete required checks, approvals and documentation.
• Identify control gaps and support corrective action.
• Maintain audit-ready evidence.
• Review information for accurate and complete outputs.

Operational Excellence

• Plan and execute customer acquisition, relationship management and tailored solutions against agreed priorities.
• Maintain clear records and timely updates.
• Resolve issues and escalate material exceptions.
• Analyse performance and feedback.
• Recommend practical improvements.
• Support automation and standardisation.
• Track sustained benefits.
• Communicate requirements, decisions and risks.

Qualifications & Experience

• Bachelor's degree in Finance, Business Administration, Marketing, Banking, or a related field.
• MBA in Finance (preferred).
• 10 to 15 years of relevant experience in Financial Services.
• Experience covering GCC Markets.
• CFA or equivalent financial services qualifications (desirable).
• Relevant banking or professional certification (preferred).

Skills & Competencies

• Strong knowledge of assets and liabilities products, capital markets, portfolio management and investment products.
• Comprehensive understanding of compliance, due diligence and anti-money laundering regulations.
• Basic legal structures knowledge, including offshore accounts and trusts.
• Ongoing professional development in banking regulation, risk management and digital ways of working.
• Quality and accuracy in execution.
• Issue resolution and escalation capability.
• Policy adherence and risk management.
• Turnaround time optimization and first-time-right quality delivery.
• Stakeholder confidence building and communication quality.
• Team capability development.

Additional Information

• Emirates NBD offers flexible work policy enabling work from home.
• Extremely competitive rewards, benefits and perks are provided.
• Huge range of professional development opportunities available to accelerate career growth.