وصف الوظيفة
Role Overview
Senior Analytics Specialist at Etihad Airways, based in Abu Dhabi. This is a hands-on analytical role within the Enterprise Analytics team focused on understanding customers, optimizing commercial performance, and enabling data-driven decision-making across the airline.
Company Overview
Etihad Airways is the UAE's national airline, operating from a hub in Abu Dhabi. The company connects people across continents and cultures while executing its "Journey 2030" ambition to double its fleet, expand its network, and grow its workforce.
Role Purpose
To work with Analytics Managers and Business Engagement Partners on high-value business questions, using Etihad's enterprise data and analytical toolkit to uncover trends, investigate root causes, identify opportunities, and translate complex analysis into insights that influence real commercial decisions.
Key Responsibilities
Analysis and Problem-Solving
- Tackle complex business questions by translating requirements into structured analytical approaches and solutions.
- Conduct advanced and ad-hoc analysis across large and varied datasets, moving beyond initial questions to identify underlying drivers, patterns, and opportunities.
- Apply analytical and data science techniques to generate meaningful insights and support better business decision-making.
- Identify opportunities to automate recurring analysis and improve the efficiency, scalability, and quality of analytical solutions.
Insights and Communication
- Turn complex analysis into clear visualizations and concise insights that can be understood and acted upon by business stakeholders.
- Communicate analytical findings clearly to both technical and non-technical audiences.
Expertise Development and Knowledge Sharing
- Build deep expertise in Etihad's enterprise data, analytical tools, and methodologies.
- Develop specialist knowledge in one or more analytical disciplines, becoming a trusted subject-matter expert within the wider analytics community.
- Maintain clear documentation of analytical methodologies and solutions to support consistency and knowledge sharing.
- Share your expertise with colleagues and support the development of more junior analysts through coaching and technical guidance.
Qualifications & Experience
- Bachelor's degree or equivalent qualification, ideally in Data Science, Statistics, Mathematics, Computer Science, Engineering, Economics, Operations Research, Business Analytics, or another quantitative discipline.
- At least 3 years of relevant professional experience with a Bachelor's degree, or significant equivalent experience with another qualification.
- Experience in data science, advanced analytics, business analytics, commercial analytics, or a similarly quantitative role.
- Strong experience working with complex datasets and using analytical techniques to identify patterns, drivers, trends, and root causes.
Skills & Competencies
- Strong capability with analytical, database, and data visualization tools, including SQL, Python, R, Power BI, Tableau or similar tools.
- An ability to move comfortably between detailed technical analysis and the broader commercial question behind it.
- Strong problem-solving skills and curiosity to explore beyond the obvious answer.
- Collaborative mindset and interest in sharing knowledge and developing others.
Additional Information
Relevant Experience
Airline experience is not essential. Strong analytical talent from industries where large datasets, complex commercial questions, customer behavior, forecasting, optimization, or data-driven decision-making are central to the business is highly valued.
Recruitment Process
- All applications will be reviewed by a human member of the Recruitment Team.
- Shortlisted applicants will be invited to complete a recorded video interview via HireVue, a third-party platform. This ensures fairness, as all shortlisted candidates are asked the same questions and assessed on their responses.
- After review of video interviews, shortlisted candidates will be invited to an initial technical interview with the hiring manager.
- Finalists will be invited to a follow-up meeting with additional members of the hiring team, which includes completion of a job-related case study and presentation to the hiring team.
- All candidates will be notified of their application status as soon as possible.