Senior Analyst, Digital Commercial & Financial Solutions

Role Overview

Senior Analyst, Digital Commercial & Financial Solutions at ADNOC. The role deploys, customizes, maintains, and supports high quality, cost-effective Commercial & Financial solutions to meet ADNOC Group digital business requirements.

Role Purpose

Plan, coordinate, and participate in development of domain-specific strategies and evaluations of business processes for new solutions deployment, existing applications and services change management, applications security and controls, and provision of enhancements to existing applications, solutions, and services.

Key Responsibilities

Identification of Business Needs

• Partner with Group Commercial & Financial process owners to identify technological needs and explore solutions that build and maintain scalable and agile IT solutions meeting current and future business requirements.
• Ensure alignment of all Trade & Financial related IT Business Solutions projects with approved ADNOC Group Digital & Cybersecurity standards, security standards, and overall enterprise architecture framework.
• Plan and conduct feasibility studies, business cases, requests for proposals, and proofs of concepts following Group Digital & Cybersecurity project management methodology for new IT solutions or services.
• Review third-party proposals and technical documentation for digital solutions to assure alignment to defined protocols and security governance standards.
• Provide expert analysis to management highlighting technical concerns and recommend optimum terms to support negotiations with vendors.
• Create architecture specifications and high-level design documentation for new or enhanced Group Digital & Cybersecurity Services for all Group Commercial & Financial business solutions.

Standards and Framework

• Conduct research and consolidate best practices in digital solutions management.
• Ensure maintenance of an up-to-date internal best practice repository in line with the overall Group Digital & Cybersecurity framework.
• Collaborate with the corporate Group Digital & Cybersecurity Security function to develop guidelines and policies for Group Commercial & Financial solutions.
• Ensure all Group Digital & Cybersecurity solutions follow the defined framework.
• Provide support in disaster recovery planning to ensure alignment with the business continuity plan from information security.
• Validate compliance of related Group Digital & Cybersecurity projects and internally or externally developed solutions with architectural standards and principles.
• Analyse and improve data and application architecture to provide end-to-end cross-application support.

Solution Development

• Lead development programs and projects for Group Commercial & Financial solutions ensuring efficient and effective project management.
• Consider all factors including approach and integration, scope, time, cost, quality, people, communications, risk management, and procurement to meet business needs.
• Provide expertise to achieve business, technical, and operational efficiency by setting up a consistent and integrated organisation-wide information model.
• Facilitate integration, security, shareability, and accessibility of all Group Commercial & Financial information.
• Plan, organize, manage, and control various stages in the business application development project lifecycle to ensure timely completion.
• Meet agreed project parameters, standards, and objectives.
• Design and implement test plans in collaboration with vendor representatives and internal clients.
• Conduct User Acceptance Testing and accurately document all outcomes to ensure functionality and viability of the solution being delivered.

Solution Delivery

• Conduct analysis, scope development, technical evaluations, prototyping, developing, implementing, and delivering solutions.
• Capture business requirements related to the Group Commercial & Financial domain.
• Ensure delivery of the vertical's business requirements and services according to Company standards and strategies.
• Support the vertical's business users and beyond in line with pre-set SLAs and delivery guidelines.
• Lead development, implementation, and support of high-quality and cost-effective Group Commercial & Financial solutions and services deemed critical to business operations.
• Ensure Group Commercial & Financial solutions meet appropriate service level agreements established with internal and group users' functions.
• Ensure services delivered by engaged external organizations are delivered within agreed service levels.
• Ensure all deployed Group Commercial & Financial solutions have followed comprehensive testing and quality assurance process and quality assurance reviews.
• Ensure fulfillment of Group Digital & Cybersecurity Unit services release process requirements.
• Ensure enterprise architecture principles, data management, and information security standards are applied throughout solution development and implementation lifecycles.
• Report to digital Solutions management on progress of assigned programs and projects against plans in terms of schedule, resources, and cost.
• Ensure all programs and projects are managed in compliance with Projects Management Methodology and related standards.

Pre-Deployment Activities

• Conduct feasibility studies and assess business requirements.
• Assist in designing business processes for small to large systems and implementations.
• Submit findings and recommendations for review, evaluation, and approval by digital and business management.
• Lead feasibility studies of digital programs undertaken within the Unit wherever required.
• Analyse functional requirements including input transactions, output reports, and functional processes.
• Recommend solutions and process improvements for user approval to establish functional specifications.
• Perform impact analysis for new development to ensure synchronization and integration of cross-functional business solutions and systems.
• Support development of business cases and projects initiation documentations and artifacts.

Evaluation of New Solutions and Services

• Evaluate off-the-shelf packages to ascertain degree of fitness with existing business processes.
• Recommend appropriate solutions to business requirements.
• Technically support existing ERP and other enterprise solutions implementations.
• Develop required interfaces between various solutions wherever required.
• Ensure systems and data availability, integrity, and service continuity.
• Develop fit-for-purpose and secure software programs.
• Test programs to ensure fulfillment of business requirements and compliance with ADNOC Group digital standards and policies.
• Receive, assess, and prioritize change requests from existing digital services owners and users.

Upgrade and Maintenance

• Plan and implement maintenance and enhancement initiatives of existing Group Commercial & Financial solutions.
• Proceed through phases of structured system analysis and design lifecycle to meet Company changing business requirements.
• Provide technical expertise and on-site presence, including data backup recovery in accordance with established SLAs.
• Plan and test Contingency and Disaster Recovery activities to maintain service levels.
• Ensure continuous operation of information services.
• Conduct feasibility studies for adopting new tools for systems development and support.
• Analyse and develop technical justifications for adoption of new projects.
• Optimize solutions in line with best-fitted technology.

Documentation

• In coordination with enterprise and technology architects, prepare solutions design documents, data models, data flow diagrams, and other system architecture artifacts.
• Update solutions documentation throughout Company systems development and support lifecycles in accordance with Company standards.
• Archive and keep available all as-built solutions documents and artifacts.

Subject Matter Expertise

• Implement best practices for all Group Commercial & Financial Solutions and services implementations.
• Plan and undertake deployment of required new software releases.
• Provide required training and support to users during and after deployment of digital solutions.

Security and Compliance

• Contribute towards and promote protection of ADNOC digital assets and corporate information against threats to their security.
• Implement Company information security standards and all related policies, regulations, and guidelines.

Supervision

• Plan, supervise, and coordinate all activities in the assigned area to meet functional objectives.
• Train and develop assigned staff on relevant skills to enable them to become proficient on the job.
• Deliver respective section objectives.

Budget Management

• Provide input for preparation of Section and Department budgets.
• Assist in implementation of approved budget and work plans to deliver Section objectives.
• Investigate and highlight any significant variances to support effective performance and cost control.

Policy Implementation

• Implement approved Section and Department policies, processes, systems, standards, and procedures.
• Support execution of Section and Department work programs in line with Company and International standards.

Performance and Improvement

• Contribute to achievement of approved Performance Objectives for Section and Department in line with Company Performance framework.
• Design and implement new tools and techniques to improve quality and efficiency of operational processes.
• Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards.
• Define intelligent solutions for issues confronting the function.

Health, Safety, Environment and Sustainability

• Comply with relevant HSE policies, procedures, and controls.
• Comply with applicable legislation and sustainability guidelines in line with international standards, best practices, and ADNOC Code of Practices.

Reporting

• Provide inputs to prepare Section MIS and progress reports for Company Management.

Qualifications & Experience

• Bachelor's degree in Computer Science, IT Engineering, or equivalent.
• 8 years relevant IT experience with emphasis on IT solutions, application development, and project management.
• Experience as a managing consultant from a top-tier IT Consultancy firm is preferred.
• Knowledge and experience of IT Architecture tools and techniques.
• Understanding of ERP system architecture, solution, and technical architecture components.
• IT consultancy and advisory experience.
• Knowledge of IT governance and operations.
• Professional certification in Business Solutions or Application Development from a globally recognized institution is preferred.

Skills & Competencies

• Technical competencies as per approved Competency Dictionary.
• Behavioural competencies as per approved Competency Dictionary.