وصف الوظيفة
Role Overview
Senior Account Director at We Are Social, a global socially-led creative agency. This role is based in the Middle East region, serving clients across the agency's integrated media, creative, and technology solutions.
Company Overview
We Are Social is a global socially-led creative agency with over 1,200 people across four continents, specializing in social media and influencer marketing expertise. The agency is multi-award-winning, with recognition from Cannes Lions, One Show, Webby, and Shorty Awards. We Are Social Middle East was established in 2010 and has been awarded as one of the most effective independent agencies in MENA by the Effies Index, with recognition amongst the country's top performing businesses and inclusion in the Dubai SME100 ranking. The agency produces industry-leading thought leadership including the Global Digital Report and Think Forward, alongside The Feed, an Instagram publication tracking culture at the speed of social.
Role Purpose
As Senior Account Director, you will serve as the day-to-day conduit between clients and the agency, leading delivery of socially-led marketing solutions for major global brands. You will ensure smooth running and management of one or more accounts, drive business objectives through creative and strategic solutions, and champion social and creative thinking in delivering effective, award-winning work while owning the P&L for your accounts.
Key Responsibilities
Strategic Leadership & Direction
- Lead delivery of socially-led marketing solutions for the world's biggest brands.
- Steer strategic direction and provide robust creative judgment across projects.
- Champion the role of social and creative thinking in delivering effective work.
- Identify and convert business development opportunities within existing accounts.
Client Relationship Management
- Act as the day-to-day conduit between clients and the agency.
- Lead day-to-day client relationships and manage one or more account portfolios.
- Build and maintain strong relationships with day-to-day client stakeholders.
- Know when to escalate matters to senior leadership for reassurance.
- Ensure smooth running and management of assigned accounts.
Financial & Operational Oversight
- Own full financial responsibility for individual accounts.
- Conduct detailed account scoping and accurate monthly forecasting.
- Manage agency resource bookings with Creative Operations.
- Oversee substantial portfolios and ensure delivery against agreed deadlines and budgets.
- Manage complex project timelines.
Creative Partnership & Execution
- Provide robust judgment and clear rationale on creative output across the project lifecycle.
- Partner effectively with creative teams from initial development to execution.
- Work closely with the creative, technology, and media teams to create thumb-stopping work.
Team Leadership & Development
- Provide ongoing support, coaching, and development to Senior Account Managers, Account Managers, and Account Executives.
- Ensure a motivated and efficient team.
- Foster a culture of mutual respect, shared pride, and open collaboration within the team.
- Lead by example, ensuring team behavior reflects the agency's vision and values.
Cross-Functional Collaboration
- Collaborate seamlessly with other agency departments including Strategy, Creative, and Operations.
- Drive effectiveness and innovation through departmental partnerships.
- Support senior leadership on new business pitches.
Communication & Reporting
- Maintain clear communication channels with senior leadership regarding project status, challenges, and solutions.
Qualifications & Experience
- Proven experience within a digital, social, or creative agency demonstrating deep knowledge of industry trends, platform developments, and new technology.
- Track record of providing robust judgment on creative output across the project lifecycle.
- Full financial responsibility for individual accounts in previous roles.
- History of identifying and converting business development opportunities within existing accounts while maintaining project health and revenue.
- Experience building and maintaining strong relationships with client stakeholders.
- Proven ability to manage a substantial portfolio of accounts.
- Demonstrated experience providing ongoing support and development to account management teams.
- Experience fostering a culture of mutual respect, shared pride, and open collaboration.
Skills & Competencies
- Deep knowledge of social media platforms and advertising.
- Strategic and creative thinking capabilities.
- Financial forecasting and P&L management.
- Creative judgment and decision-making.
- Team leadership and coaching.
- Stakeholder management and relationship building.
- Cross-functional collaboration.
- Professional fluency in both Arabic and English (essential).
- Clear and effective communication.
Additional Information
We Are Social is committed to building a strong culture centered on The Code: working better together, focus, and going beyond the expected. The agency welcomes talent from all backgrounds and is committed to creating a representative team that can deliver creative excellence. Inclusion at every level is crucial to creative innovation and success. If you require any support, adjustments, or accommodations during the recruitment process, please contact recruitment@wearesocial.net.