SCM Applications Pre-Sales Solution Engineer

Role Overview

SCM Applications Pre-Sales Solution Engineer at Oracle, based in the UAE, supporting customers across the Middle East.

Company Overview

Oracle Health & Life Sciences puts people at the heart of every conversation, with a mission to create human-centred healthcare experiences powered by connected, global data. The role is part of the Healthcare & Life Sciences Pre-Sales Centre of Excellence.

Role Purpose

To combine deep industry knowledge with specialist technology expertise in Oracle Fusion Applications. Working closely with Sales, you will partner with customers to understand their priorities, shape innovative solution roadmaps, and demonstrate measurable business value. Success means building trusted customer relationships, supporting pipeline growth, shaping compelling solution strategies, and helping to win complex transformation opportunities.

Key Responsibilities

Supply Chain Management & Solution Design

• Support and drive complex Supply Chain Management opportunities.
• Ensure customers' key business requirements and motivations are fully understood and addressed.
• Proactively overcome obstacles to help customers achieve their desired outcomes.
• Drive the strategic growth of Fusion Healthcare & Life Sciences Applications through active contribution to the Solution Engineering community.

Customer Engagement & Advisory

• Use Health & Life Sciences expertise to recommend relevant, innovative solutions that help customers achieve their desired outcomes.
• Represent Oracle as a trusted advisor by sharing current and emerging product capabilities through workshops, customer engagements, and Health & Life Sciences events.
• Translate complex customer needs into clear, value-led business solutions.

Sales Partnership & Value Communication

• Present and articulate the value of Oracle SaaS SCM solutions to a range of internal and external stakeholders.
• Partner with Sales teams throughout the sales cycle to articulate business value.
• Understand the competitive landscape and confidently address objections.

Continuous Learning & Development

• Continually develop your skills and knowledge across Oracle SaaS SCM, and into ERP/EPM, HCM, and CX.
• Stay current with modern demonstration techniques.

Qualifications & Experience

• Bachelor's degree, or equivalent.
• Minimum 12 years' experience in pre-sales, solution consulting, or a comparable role.
• Advanced, hands-on expertise in Oracle Fusion Cloud SCM, or comparable cloud solutions from another enterprise technology provider.
• Proven experience across the broader supply chain portfolio, including Supply Chain Planning, Manufacturing, Procurement, Product Lifecycle Management (PLM), Inventory Management, Maintenance, and Logistics.
• Experience in end-to-end supply chain design and network optimisation, from demand planning through to logistics execution.
• Hands-on experience with AI capabilities in Oracle Fusion Applications, or comparable embedded AI capabilities in other enterprise SaaS platforms.
• Experience designing enterprise architectures using Oracle Fusion Applications or comparable enterprise cloud application platforms.
• Knowledge of sales methodologies and the associated processes and disciplines.
• Fluency in English and Arabic.
• Experience leading multi-pillar solutions across ERP, EPM, SCM, HCM, and/or CX is desirable.
• Experience supporting enterprise back-office transformation programmes ideally within Healthcare and/or Life Sciences customers is preferred.
• Experience integrating Oracle Fusion SCM Applications, or comparable enterprise applications, with Healthcare EHR and/or Life Sciences solutions is preferred.
• A master's degree, or equivalent experience, is desirable.
• Industry-recognised certifications and active affiliations with respected supply chain institutions or professional associations are preferred.

Skills & Competencies

• Demonstrated leadership skills, with the ability to drive complex opportunities.
• Excellent communication and presentation skills.
• Innovative, solution-oriented thinking.
• Strong collaboration and relationship-building skills.
• Effective networking skills.
• Drive, resilience, and a proactive mindset.
• Curiosity and a commitment to continuous learning.
• Strong emotional intelligence.
• Ability to work independently and manage priorities effectively.
• Ability to apply technology to drive innovation; experience with design thinking and customer journey mapping is an advantage.

Additional Information

• This is a hybrid role, combining customer-facing engagement, collaboration with regional teams, and office-based work.
• Travel across the Middle East region will be required.
• Willing to travel as needed across the Middle East.
• Willing to work additional or irregular hours as needed and allowed by local regulations.
• Competitive benefits include flexible medical, life insurance, and retirement options.
• Employees are encouraged to give back to their communities through volunteer programs.