SAP Basis Technical Consultant

Role Overview

SAP Basis Technical Consultant at alfanar. The role ensures the availability, performance, security, and reliability of SAP systems through effective Basis administration, monitoring, troubleshooting, upgrades, and technical support across all SAP environments.

Role Purpose

To ensure the availability, performance, security, and reliability of SAP systems through effective Basis administration, monitoring, troubleshooting, upgrades, and technical support across all SAP environments.

Key Responsibilities

SAP System Administration

• Install, configure, and maintain SAP systems.
• Monitor system health, availability, and performance.
• Manage SAP instances, profiles, parameters, and services.
• Perform regular system checks and troubleshooting.
• Support DEV, QA, and PRD environments.

SAP Transport, Upgrade & Patch Management

• Configure and manage SAP Transport Management System (TMS).
• Manage transports across DEV, QA, and PRD.
• Perform SAP kernel upgrades and patching.
• Support SAP upgrades, migrations, and system refreshes.
• Ensure proper change and release management.

Performance, Monitoring & Troubleshooting

• Monitor SAP application and database performance.
• Analyze work processes, system logs, dumps, and workload.
• Troubleshoot system performance and availability issues.
• Monitor background jobs, RFCs, and interfaces.
• Perform root-cause analysis and resolve technical incidents.

Security, Backup & Disaster Recovery

• Manage SAP technical users and access-related issues.
• Support SAP security and vulnerability remediation.
• Monitor database and SAP backups.
• Support restore, recovery, and Disaster Recovery (DR) activities.
• Participate in High Availability (HA) and DR testing.

Technical Support, Documentation & Consulting

• Provide technical support for SAP Basis-related issues.
• Coordinate with functional, ABAP, database, network, and infrastructure teams.
• Participate in SAP implementation, migration, and integration projects.
• Maintain technical documentation and operating procedures.
• Provide technical recommendations, mentoring, and continuous improvement.

Delivery & Planning

• Perform planned activities to meet operational and development targets per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide periodic reports detailing deviation and execution of planned tasks.

Problem-Solving & Quality

• Solve related problems and escalate complex operational issues.
• Ensure quality requirements to develop effective quality control and processes.
• Coordinate well-defined written systems, policies, and procedures and seek automation opportunities.

Compliance & Safety

• Comply with related policies, procedures, and work instructions.
• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.

Professional Development

• Obtain updated soft and technical skills related to the job.

Qualifications & Experience

• Bachelor Degree in Information Management Sciences & Systems or any relevant field.
• 4 to 6 years of work experience.

Skills & Competencies

• Network Analysis
• Network Design
• Network Operating Systems Knowledge
• Network Integration
• Data Transfers
• Data Replication
• Metadata Analysis