وصف الوظيفة
Role Overview
Salon Receptionist at MIRA Construction. This role serves as the front desk point of contact, managing client interactions, appointments, and salon operations.
Role Purpose
Provide excellent customer service and ensure smooth front desk operations by greeting clients, managing appointments, handling inquiries, and supporting the overall salon experience.
Key Responsibilities
Client Management
- Greet and welcome clients warmly upon arrival.
- Answer client inquiries regarding services, pricing, and promotions.
Appointment & Scheduling
- Manage appointment scheduling and confirmations via phone, email, and in-person.
Front Desk Operations
- Maintain a clean and organized reception area.
- Handle cash, card payments, and maintain accurate transaction records.
Administrative & Support
- Assist with inventory management and order supplies as needed.
- Support marketing activities and client retention initiatives.
Qualifications & Experience
- Previous experience in a receptionist or customer service role, preferably in a salon or hospitality environment.
- Fluency in English is required; knowledge of additional languages is a plus.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Professional appearance and a friendly, approachable demeanor.
- Basic computer skills and familiarity with appointment management software.
Additional Information
- Competitive salary and commission structure.
- Ongoing training and development.
- Modern and well-equipped work environment.
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