وصف الوظيفة
Role Overview
Salon Receptionist at MIRA Construction. The successful candidate will be the first point of contact for clients, responsible for managing appointments, handling inquiries, and ensuring a welcoming atmosphere in the salon.
Role Purpose
Greet, welcome, and support clients while managing appointment bookings, client inquiries, and salon operations to create a professional and welcoming salon experience.
Key Responsibilities
Client Service
- Greet and welcome clients with a warm and professional demeanor.
- Handle client inquiries, provide accurate information about services, and assist with membership or service packages.
Appointment Management
- Manage appointment bookings via phone, WhatsApp, and in-person.
- Coordinate with stylists and other staff to optimize appointment scheduling.
Operations & Administration
- Maintain the reception area, ensuring it is clean, organized, and presentable at all times.
- Manage product inventory and assist in sales of salon products.
- Record daily sales and assist with administrative tasks as needed.
Qualifications & Experience
- Previous experience as a receptionist or in customer service, preferably in a salon or beauty environment.
Skills & Competencies
- Fluency in Russian and English languages.
- Excellent communication and interpersonal skills.
- Proficiency in using appointment scheduling software and CRM systems.
- Organised, detail-oriented, and able to multitask effectively.
- Professional appearance and attitude.
Additional Information
- Competitive salary.
- Ongoing training and development.
- Modern and well-equipped work environment.
- Opportunities for career growth within the Salon.
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