وصف الوظيفة
Role Overview
Sales Support position at alfanar Electric, located in Iraq.
Company Overview
alfanar, headquartered in Riyadh, Saudi Arabia, operates construction and manufacturing businesses, design and development centers, and facilities across the Middle East and other countries. The company is involved in electrical, electromechanical and civil engineering construction; manufacturing and marketing electrical construction products; and allied engineering services. alfanar comprises three main divisions: alfanar electric, alfanar Construction, and alfanar Building Systems.
alfanar electric is the industrial arm, manufacturing a variety of low, medium and high voltage electrical construction products. It operates industries in Riyadh and Jubail, Saudi Arabia; Dubai, UAE; and London, UK. alfanar maintains a development and engineering center in Chennai, India. The center of alfanar's industrial activities is alfanar Industrial Complex, situated in the Third Industrial Zone on Al-Kharj Road, Riyadh, spread across 700,000 square meters and housing comprehensive infrastructure including a data and communication center and commercial zone.
Role Purpose
To provide operational and field support to the sales team by managing documentation, coordinating sales activities, conducting field visits, and building relationships with key stakeholders to ensure smooth execution of sales processes and enhanced customer satisfaction.
Key Responsibilities
Field Visits and Relationship Building
- Conduct field visits to under-construction or finishing sites, introducing alfanar's product range to potential customers.
- Establish trust-based relationships with targeted groups, including end users, electricians, and contractors, to achieve team objectives.
- Follow up on all assigned sites from foundation to finishing stages, ensuring consistent engagement.
Sales Process Management
- Complete the sales process in alignment with company strategy and the specific needs of target customers.
- Collaborate with the concerned department to ensure all aspects of the sales process are fulfilled as required for distributors.
Market Engagement and Promotion
- Visit assigned locations as determined by the studies department to meet study objectives set by the line manager.
- Distribute promotional materials in a manner that raises awareness of alfanar's products and services, contributing to community-level advertising.
Information Gathering and Coordination
- Gather specific information during field visits regarding company products, competitors, and the number of construction sites.
- Coordinate effectively with the project sales team to ensure the success of the sales process, especially when the target customer falls within the project sales scope.
Professional Development and Delivery
- Obtain updated soft and technical skills related to the job.
- Develop a vision and plan for career path progression and achievement.
- Perform planned activities to meet operational and development targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide periodic reports detailing the deviation and execution of planned tasks.
Problem-Solving and Quality
- Solve any related problems that arise and escalate complex operational issues.
- Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.
Business Process Improvements and Compliance
- Coordinate well-defined written systems, policies, procedures, and seek automation opportunities.
- Comply with related policies, procedures, and work instructions.
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.
Qualifications & Experience
- Diploma in Electrical Institute or any relevant field
- 2 to 4 years of experience
Skills & Competencies
- Sales technical support
- Salesmanship
- Solution sales support
- Consultative sales support
Additional Information
- Requisition ID: 28516