وصف الوظيفة
Role Overview
Sales Specialist – Wholesale at alfanar Electric. Location: CityWS Branches.
Company Overview
Headquartered in Riyadh, Saudi Arabia, alfanar operates construction and manufacturing businesses, design and development centers, and facilities across the Middle East and other countries.
alfanar operates three main divisions: alfanar electric, alfanar Construction, and alfanar Building Systems.
alfanar electric is the industrial arm, manufacturing low, medium, and high voltage electrical construction products. Operations are based in Riyadh and Jubail, Saudi Arabia; Dubai, UAE; and London, UK. A development and engineering center operates in Chennai, India.
The center of alfanar's industrial activities is alfanar Industrial Complex, located in the Third Industrial Zone on Al-Kharj Road, Riyadh. The Complex spans 700,000 square meters and houses comprehensive infrastructure including a data and communication center and commercial zone.
Role Purpose
Achieve targeted sales plans for each distributor while managing their accounts across sales, delivery, collection, and credit management in accordance with applicable regulations and controls. Represent alfanar before distributors, protect their rights, ensure continuity of business relationships, and advance the company's strategic sales and marketing objectives in the wholesale market.
Key Responsibilities
Sales Management
- Achieve the targeted sales plan for each distributor.
- Manage distributor accounts, including sales, delivery, collection, and credit management.
- Ensure compliance with applicable regulations and controls.
Client Relationship Management
- Build and maintain strong relationships with distributors to ensure satisfaction and foster loyalty.
- Represent alfanar before distributors, protecting their rights and ensuring continuity of business relationships.
- Conduct periodic interactions with distributors to gather feedback and understand their needs.
Business Growth
- Identify opportunities for upselling and cross-selling within distributor accounts to drive growth.
- Research market trends and customer preferences to identify potential sales opportunities.
Problem Solving & Support
- Address distributor concerns and resolve issues promptly to maintain positive relationships.
- Communicate distributor requirements and challenges to internal teams for resolution.
- Monitor service delivery to ensure distributor satisfaction and timely fulfillment of commitments.
Performance Monitoring & Reporting
- Track sales activities and distributor engagement metrics.
- Prepare and share performance summaries with the sales team or management.
- Maintain accurate records of distributor interactions and sales activities in the CRM system.
Internal Coordination & Collaboration
- Work with cross-functional teams, including customer service, product, and marketing, to meet distributor needs.
- Share distributor feedback with internal stakeholders to support continuous improvement.
- Assist in coordinating efforts to implement distributor-specific requirements or initiatives.
Operational Delivery
- Perform planned activities to meet operational and development targets according to delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time parameters.
- Provide periodic reports detailing deviation and execution of planned tasks.
Quality & Compliance
- Ensure quality requirements to develop effective quality control and processes, including specifications for products, processes, and related activities.
- Comply with related policies, procedures, and work instructions.
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within your defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.
Continuous Improvement
- Coordinate well-defined written systems, policies, and procedures and seek automation opportunities.
- Obtain updated soft and technical skills related to the job.
- Solve problems that arise and escalate complex operational issues.
Qualifications & Experience
- Bachelor degree in Electrical Engineering or related field.
- 2 to 4 years of work experience.
Skills & Competencies
- Sales Planning
- Sales Presentations
- Sales Research
- Sales Technical Support
- Sales Tools
- Sales Trend Analysis
- Solution Sales
- Competitive Analysis
Additional Information
- Requisition ID: 25467