وصف الوظيفة
Role Overview
Sales Representative, Immunology position at Novartis, based in Dammam. This is an onsite, field-based role focused on delivering impactful healthcare solutions to healthcare professionals and patients.
Role Purpose
Build trusted relationships with healthcare professionals, execute territory plans and deliver sustainable sales growth through high-quality, insight-led and compliant engagement.
Key Responsibilities
Sales Delivery & Performance
- Deliver agreed sales, market share and territory performance targets.
- Manage territory resources, forecasting, records and expenses accurately and responsibly.
Customer Engagement & Relationship Building
- Build trusted relationships with healthcare professionals through relevant face-to-face and virtual engagement.
- Use customer insights, CRM data and omnichannel tools to prioritise accounts and personalise engagement.
- Communicate product and clinical information clearly and credibly.
Brand & Campaign Execution
- Execute brand and campaign plans using approved product messages and clinical information.
Market Intelligence & Insights
- Gather and share customer, market and competitor insights to strengthen business planning.
Cross-Functional Collaboration
- Collaborate with Sales, Marketing, Medical and other cross-functional partners to address customer and patient needs.
Compliance & Ethics
- Ensure every activity meets company policies, ethical standards and local regulatory requirements.
Qualifications & Experience
- Degree in Pharmacy, Life Sciences or another relevant discipline.
- At least 2 years of successful pharmaceutical, healthcare or relevant sales experience.
- Experience with biologics or Immunology portfolio preferred.
- Proven record of achieving results through strong customer engagement and territory management.
Skills & Competencies
- Confidence using data, CRM platforms and digital channels to plan and improve customer interactions.
- Commercial Excellence.
- Conflict Management.
- Cross-Functional Coordination.
- Customer Insights.
- Influencing Skills.
- Key Account Management.
- Professional Ethics.
- High ethical standards and commitment to compliant, responsible ways of working.
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