وصف الوظيفة
Role Overview
Sales Representative – Immunology at Novartis, located in Abu Dhabi. In this role, you will execute in-field commercial strategies for priority brands, build meaningful relationships with healthcare professionals, and deliver high-quality, compliant customer engagement that supports patient access and business growth.
Role Purpose
Execute commercial excellence in the Immunology Therapeutic Area by engaging healthcare professionals with clinical evidence and approved messaging, collecting field insights to inform strategy, and maximizing technology enablement to drive customer impact and business growth.
Key Responsibilities
Field Execution & Customer Engagement
- Execute the ICE field execution framework by segmenting customers, applying value-based targeting, and delivering personalized omnichannel engagement.
- Follow data-driven call plans and ensure timely visit documentation.
- Deliver compliant, high-impact customer engagement by applying approved brand messaging and leveraging digital tools.
- Maximize technology enablement support systems, including "next best action" proposals, to enhance customer engagement impact.
- Act as a trusted therapeutic area commercial partner to healthcare professionals, explaining clinical data, evidence, and appropriate product use.
Performance Improvement & Coaching
- Continuously improve execution through coaching and performance insights.
Market Intelligence & Strategy
- Collect, interpret, and share field insights on best practices, customer needs, market dynamics, and competitor activity.
- Develop actions to address territory needs and priorities.
Stakeholder Collaboration & Governance
- Participate in or contribute to local events, meetings, and promotional activities in compliance with governance standards.
- Collaborate cross-functionally with Therapeutic Area Marketing, Medical Therapeutic Area, Value & Access, and Execution Excellence partners.
Qualifications & Experience
- Degree or education in relevant discipline.
- Proven successful performance track record.
- Experience in Immunology or Dermatology (preferred).
- Experience in launching new products (preferred).
- Solid experience in UAE market (preferred).
- Established experience in successfully managing and engaging Territory Medical Educators.
Skills & Competencies
- Solid communication skills.
- Solid analytical skills.
- Solid presentation skills.
- Commercial Excellence.
- Conflict Management.
- Cross-Functional Coordination.
- Customer Insights.
- Influencing Skills.
- Key Account Management.
- Professional Ethics.
Additional Information
- Position is onsite in Abu Dhabi.
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