Sales Representative - Corporate Sales

Role Overview

Sales Representative - Corporate Sales with Etihad Airways. This role is based in Abu Dhabi and offers the opportunity to build a rewarding commercial career within a global aviation brand, with exposure to international markets, strategic account management, stakeholder engagement, and commercial leadership initiatives.

Company Overview

Etihad Airways is the UAE's national airline, shaping the future of global aviation from its hub in Abu Dhabi. The organization connects people across continents and cultures while pursuing its "Journey 2030" ambition to double its fleet, expand its network, and grow its people for a new era of excellence.

Role Purpose

Manage, coordinate, and execute sales activities for assigned accounts while monitoring market trends, customer needs, and competitor activity. Drive revenue growth, strengthen customer relationships, and support the achievement of Etihad Airways' commercial objectives through effective account management, strategic sales planning, and market development initiatives.

Key Responsibilities

Account Management

• Build, develop, and maintain strong relationships with assigned and prospective accounts to drive sustainable revenue growth.
• Act as a trusted advisor to key customers by providing value-added solutions and strengthening long-term partnerships.
• Serve as the primary point of contact for General Sales Agents (GSAs), where applicable.
• Regularly engage with customers to promote new products, services, campaigns, and commercial opportunities.

Sales Planning & Strategy

• Define, agree, and execute sales plans to achieve revenue, market share, and customer growth targets.
• Lead the commercial development of assigned markets or territories.
• Identify business development opportunities and support the introduction of new products, services, and commercial initiatives.
• Collaborate with Sales Enablement and internal stakeholders to implement effective sales and promotional strategies.

Market & Commercial Analysis

• Analyse market potential and customer opportunities using sales insights, data, and commercial tools to maximise revenue generation.
• Monitor competitor activity, market trends, and industry developments to identify opportunities and enhance Etihad's market position.

Commercial Agreements

• Prepare, coordinate, and review commercial agreements to ensure customer requirements are met and company policies are adhered to.
• Negotiate and manage commercial agreements with assigned accounts in accordance with corporate guidelines and commercial objectives.

Stakeholder & Customer Engagement

• Collaborate with regional, country, and Headquarters stakeholders to align sales strategies and commercial priorities.
• Represent Etihad Airways in customer meetings, industry events, and external engagements as required.

Projects & Support

• Support and deliver country or regional commercial projects in line with departmental objectives.
• Coach and mentor new Sales Representatives by providing onboarding support, training guidance, and ongoing commercial advice.

Administration & Systems

• Maintain accurate customer records, commercial activities, and account plans within designated sales systems and tools.

Qualifications & Experience

• Minimum Diploma qualification (2 years or higher).
• Minimum 3 years of relevant work experience in aviation sales, commercial, customer service, or business-related environment.

Skills & Competencies

• Strong communication, stakeholder management, and relationship-building skills.
• Commercially aware with a customer-centric approach.
• Ability to manage multiple priorities and deliver results in a dynamic environment.

Additional Information

• Etihad Airways will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, treat it as fraudulent.