Sales Manager

Role Overview

Sales Manager for the Emerson Fluid & Motion Control business based in Al Khobar, Saudi Arabia.

Company Overview

Emerson is a global company committed to fostering an inclusive, innovative workplace where employees are valued, respected, and empowered to grow. The organization encourages collaboration, diverse perspectives, and ongoing career development.

Role Purpose

Drive sales growth and market penetration of Emerson's Fluid & Motion Control products, solutions, and services across Saudi Arabia. Build and maintain customer relationships, execute sales strategies, and ensure customer satisfaction through understanding and addressing customer needs in alignment with company objectives.

Key Responsibilities

Sales & Revenue Growth

• Promote and sell Fluid & Motion Control business offerings, including products, solutions, and services across assigned industry segments.
• Regularly visit existing and potential customers including distributors, OEMs, EPCs, stockists, and end users to promote assigned product lines and the entire Fluid & Motion Control portfolio (ASCO, Topworx, Aventics, Tescom, AGI, etc.).
• Identify and pursue new opportunities to sell assigned products and services to customers across various industries.
• Maintain and update a project opportunity list using designated tools.
• Negotiate relevant business opportunities and contracts within specified delegation of authority, including pricing, discounts, and volume structures.
• Ensure efficient follow-up of quotes and all sales activities.
• Maintain and develop an opportunity pipeline that supports business growth.

Strategy & Collaboration

• Collaborate with Business Development and sales support organization to develop and execute sales and growth strategies for the respective sales region, industry, or customer base.
• Cultivate strong relationships and collaborate with Emerson platform and Business Unit personnel to engage in cross-platform and industry initiatives.
• Engage in project pursuit activities for early project involvement and collaborate with other stakeholders.

Customer Management

• Assess customer requirements and pain points and suggest appropriate technical solutions.
• Learn new products and technologies and discuss them with customers.
• Ensure execution of committed contractual terms to customers.
• Drive customer satisfaction by understanding and addressing customer needs.
• Promote and maintain a customer-focused culture within the organization.

Reporting & Compliance

• Provide regular reports to supervisors on market trends, competition strategies, and customer behaviors affecting business strategies.
• Uphold Emerson's values and business ethics.
• Promote a customer-centric culture.
• Ensure compliance with company trade compliance procedures and escalate any concerns.

Business Development

• Participate in customer development activities such as trade shows and conferences to promote products and services.

Qualifications & Experience

• Degree or Diploma in a vocation such as Mechatronics, Instrumentation, Automation, or similar engineering, or equivalent.
• Two to five years' experience in Sales, Account Management, Technical Sales, or Business Development with a proven track record locally.
• Strong expertise in Pneumatics products.
• Preferred experience within Fluid Control/Pneumatics.
• Significant experience in high-level business negotiations.
• Excellent commercial experience with ability to understand customers and the Emerson business environment.

Skills & Competencies

• Solution-oriented approach.
• Excellent relationship building skills with adaptability to diverse customer environments.
• Self-motivated with strong collaboration skills across teams.
• Excellent interpersonal skills.
• Excellent presentation skills.
• Proficiency in computer skills (Excel, PowerPoint, Word).
• Strong verbal and written communication skills.
• Must be proficient in English.
• Technical knowledge on Emerson ASCO, Topworx, and Tescom products (preferred).

Additional Information

• Able to travel as per business needs.
• Emerson provides medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, and recognition programs.
• Flexible time off plans include paid parental leave (maternal and paternal), vacation, and holiday leave.
• Flexible, competitive benefits plans designed to meet physical, mental, financial, and social needs.
• Training programs and development opportunities include face-to-face and virtual training, mentorship, coaching, project management, and on-the-job training.
• Culture prioritizes work-life balance and career development from onboarding through senior leadership.