وصف الوظيفة
Role Overview
Sales Manager - Abu Dhabi at Al Tayer Group, Dubai, UAE. This role monitors sales targets and contributes to the sales plan in the respective region to achieve high levels of sales, profits, and a wide customer base.
Role Purpose
Manage the sales process for Jaguar/Land Rover in the assigned region, oversee showroom performance, coordinate with internal stakeholders, and lead the sales team to deliver against budgeted targets and business objectives.
Key Responsibilities
Sales Planning & Performance
- Communicate sales plans and targets to sales teams across all showrooms in the region, providing guidance, motivation, and sufficient inputs.
- Provide budgetary inputs and agree on the annual sales plan in alignment with overall sales targets of Al Tayer Motors and Jaguar/Land Rover, including associated budget and forecast profitability.
- Monitor performance against the agreed financial parameters and unit targets; initiate corrective action where necessary.
- Review and monitor the implementation of sales plans and results achieved regularly in each showroom of the region.
- Communicate any changes to the sales plan with the General Manager Sales to adapt to unexpected changes in the business environment.
Pricing, Stocking & Marketing
- Contribute to the development of pricing and stocking policies and ensure proper implementation across all showrooms.
- Ensure all teams understand and have knowledge of current pricing and marketing activities.
- Review all prospects and identify where they were generated from.
Customer & Sales Support
- Deal with critical problems and major customer complaints or issues escalated from different showrooms and ensure prompt action and timely resolution.
- Liaise with appropriate internal stakeholders such as the Customer Interaction Center to provide customers with efficient sales support.
- Ensure proper coordination with the sales support team for facilitation of sales processes.
- Ensure offer creation is properly prepared, valued, and generated for customers using the appropriate medium required.
- Ensure efficient vehicle ordering and distribution with proper communication with customers in each showroom of the region.
Business Development & Intelligence
- Establish and maintain a network of business contacts and relationships within the market to increase market awareness.
- Obtain market and competitor intelligence and customer preference information.
- Review reports issued from Autoline periodically to monitor the performance of the business and the people.
Leadership & Development
- Provide leadership and direction to subordinates towards the achievement of goals and objectives.
- Guide, motivate, and evaluate subordinates on their performance, productivity, and progress.
- Identify training needs of team members to improve efficiency and ensure conformity with standard procedures and practices.
- Ensure team members acquire the required skills and knowledge through appropriate training programs, including product and brand-related training.
- Identify appropriate training gaps and calculate training costs and benefits to ensure budgetary parameters are met.
- Identify, develop, and train potential successors for succession planning purposes.
Qualifications & Experience
- Bachelor's Degree in a relevant technical or business-related discipline, with tertiary qualification in sales.
- Minimum five to eight years of experience in sales within the automotive industry.
Skills & Competencies
- Strong management skills.
- Excellent interpersonal and communication skills.
- Strong people management skills.
- Strong problem-solving skills.
- Strong analytical skills.
- Strong negotiation skills.
- Coaching and guiding skills.
- Strong networking skills.
- Strong understanding of the regional market.
- Proficiency in Microsoft Office.
- Preferably proficient in Autoline.
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