Sales Executive

Role Overview

Sales Executive at Galadari Brothers. The position is based at a showroom location and focuses on driving vehicle sales through customer engagement and relationship management.

Role Purpose

To drive sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery. The role focuses on product knowledge, customer engagement, and maintaining strong relationships to support repeat business and overall showroom performance.

Key Responsibilities

Sales Performance

• Achieve or exceed monthly and annual sales targets for new units
• Solve problems and deliver sales results within set timeframes
• Prepare daily reports based on targets

Customer Engagement & Relationship Management

• Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales
• Build and maintain relationships with existing and prospective customers
• Function as customer advocate and primary sales contact through complete follow-up from initial contact, quotes, demonstrations, negotiation, and closing of deals
• Follow up with current and new customers via telephone enquiries and showroom walk-ins

Product & Market Knowledge

• Constantly improve and update knowledge of product range, features, and benefits
• Maintain awareness of the automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques, and customer handling skills

Operations & Administration

• Coordinate with branches and Head Office for movement of vehicles
• Document and maintain all records for future reference and for use by the Sales and Branch Managers
• Complete any relevant ad-hoc duties and/or special projects as assigned by Management

Qualifications & Experience

• Bachelor's Degree, preferably in Sales
• Proven sales background within a Business to Consumer automotive sales environment

Skills & Competencies

• Excellent communication and sales ability
• Proactive, hardworking, goal-oriented, and motivated approach
• Good team player with experience in a professional, high-pressure working environment
• Excellent business relationship management skills
• Proficient in Microsoft Office: Outlook, Word, Excel, and PowerPoint
• Fluency in English communication and/or Arabic language (added advantage)