Sales Executive

Role Overview

Sales Executive at Galadari Brothers, based in a showroom environment. You will drive sales performance through achieving targets, delivering customer service, and managing the complete sales lifecycle.

Role Purpose

To drive sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery. The role focuses on product knowledge, customer engagement, and maintaining strong relationships to support repeat business and overall showroom performance.

Key Responsibilities

Sales Performance

• Achieve or exceed monthly and annual sales targets for new units.
• Deliver the highest levels of customer service to create customer loyalty and repeat sales.
• Solve problems and deliver sales results within set timeframes.

Product & Market Knowledge

• Constantly improve and update knowledge of product range, features, and benefits.
• Maintain awareness of the automotive industry, including new features, technical developments, market trends, and competitor analysis.
• Stay current with selling techniques and customer handling skills.

Customer Engagement & Relationships

• Build and maintain relationships with existing and prospective customers.
• Function as customer advocate and primary sales contact through complete follow-up from initial contact, quotes, demonstrations, negotiation, and closing of deals.
• Follow up with current and new customers via telephone enquiries and showroom walk-ins.

Operations & Administration

• Coordinate with branches and Head Office for movement of vehicles.
• Document and maintain all records for future reference and use by Sales and Branch Managers.
• Prepare daily reports based on target.

Additional Duties

• Perform any relevant ad-hoc duties and special projects assigned by Management.

Qualifications & Experience

• Bachelor's Degree, preferably in Sales.
• Proven sales background within a Business to Consumer automotive sales environment.

Skills & Competencies

• Excellent communication and sales ability.
• Proactive, hardworking, goal-oriented, and motivated approach.
• Good team player with experience in professional, high-pressure working environments.
• Excellent business relationship management skills.
• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Fluency in English communication; Arabic language is an added advantage.