Sales Executive

Role Overview

Sales Executive at Ali & Sons Holding LLC. This role is based in the UAE, with a strong presence in Dubai and Abu Dhabi, and focuses on promoting and selling new vehicle models, including the XPENG electric vehicle brand through Gulf Star Motors.

Company Overview

Ali & Sons is one of the UAE's respected and diversified business groups. Gulf Star Motors, a subsidiary of Ali & Sons, brings the XPENG brand—a leading electric vehicle manufacturer known for cutting-edge technology and smart mobility solutions—to the UAE market. The company is committed to delivering unparalleled service and a premium driving experience across Dubai and Abu Dhabi.

Role Purpose

To promote and sell new vehicle models while achieving sales and conversion targets, managing customer leads effectively, and delivering a professional and seamless customer experience from initial enquiry through vehicle delivery.

Key Responsibilities

Customer Engagement & Sales Management

• Welcome customers professionally and understand their vehicle requirements and preferences.
• Handle all assigned customer leads within the required 30-minute response time.
• Present and explain vehicle features, specifications, performance, benefits, and available options.
• Prepare accurate vehicle quotations, including prices, discounts, financing requirements, and payment options.
• Schedule showroom visits and appointments with potential customers.
• Build strong customer relationships by providing a friendly, professional, and helpful experience.
• Maintain regular communication with customers throughout the sales process.

Sales Performance & Target Achievement

• Achieve assigned monthly vehicle sales targets.
• Achieve the required sales conversion rate targets.
• Recommend suitable accessories and optional equipment based on customer requirements.

Product & Service Knowledge

• Explain brand services available at the point of sale, including vehicle registration, insurance, and aftersales services.
• Advise customers on current and upcoming availability of new vehicle models.

Documentation & Administrative

• Collect all required customer documents to ensure deals are processed and invoiced accurately.
• Maintain accurate customer information, sales orders, and other relevant records in the required systems.

Market & Operations

• Monitor and understand market pricing and competitor price movements.
• Coordinate vehicle delivery with the Delivery Specialist to ensure a smooth handover.
• Follow up with live bookings and sales opportunities until vehicle delivery is completed.

Professional Development & Company Representation

• Attend product training, sales meetings, and other development sessions to enhance product knowledge and sales performance.
• Maintain a professional appearance and represent the company and brand positively at all times.
• Perform other duties and responsibilities as assigned by the Sales Manager.

Qualifications & Experience

• Minimum 3 years of relevant sales experience, preferably within new-car sales or automotive dealership environment.
• Diploma or Bachelor's Degree.
• Valid UAE Driving License required.

Skills & Competencies

• Strong understanding of new-car sales processes and showroom operations.
• Proven ability to achieve sales targets and conversion rates.
• Strong lead management and customer follow-up skills.
• Ability to understand customer requirements and recommend suitable vehicles.
• Good knowledge of vehicle features, specifications, benefits, and accessories.
• Experience preparing quotations, calculating discounts, and explaining financing options.
• Strong negotiation, persuasion, and closing skills.
• Ability to build and maintain long-term customer relationships.
• Computer literate with the ability to use standard computer applications, CRM/sales systems, and digital customer management platforms.
• Fluency in English is essential.
• Arabic language skills are preferred.

Additional Information

• Performance-driven culture that values customer service, teamwork, and professionalism.
• Opportunities for product training, learning, and career development.
• Exposure to new-car sales and leading automotive brands.
• Opportunity to develop expertise in automotive retail sales and customer relationship management.
• Opportunity to build a successful career with an established UAE business group.