وصف الوظيفة
Role Overview
Sales Executive - Residences at IHG Hotels and Resorts, located at the InterContinental Doha Beach & Spa in Doha, Qatar.
Company Overview
IHG Hotels and Resorts operates the world's largest family of luxury hotels. The InterContinental Doha Beach & Spa is located on Doha's longest private beach, nestled in landscaped gardens. The property features 12 restaurants, recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. Situated in an exclusive location minutes from downtown Doha, major government and corporate offices, the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club.
Role Purpose
Support the commercial success of the Residences by driving residential sales, developing new business opportunities, and maintaining strong relationships with existing and prospective residents, corporate clients, relocation companies, and key business partners. Position the Residences as a preferred choice for long-term and extended-stay accommodation while ensuring a seamless and personalized experience throughout the sales journey.
Key Responsibilities
Sales & Revenue Generation
- Drive sales activities for the Residences in line with property commercial strategy, occupancy objectives, and revenue targets.
- Support achievement of occupancy, average rate, and revenue objectives for the Residences.
- Identify and pursue new residential business opportunities through proactive prospecting, networking, market visits, referrals, and existing business relationships.
- Identify new market segments and potential sources of long-term residential business.
- Identify opportunities to increase business through account development, renewals, upgrades, and extended stays.
Pipeline & Opportunity Management
- Develop and maintain a strong pipeline of prospective residents and corporate accounts.
- Follow up on leads and enquiries in a timely and professional manner, converting opportunities into confirmed residential contracts.
- Ensure that all commercial activity is accurately recorded in relevant systems and that sales pipelines and account information remain up to date.
- Maintain accurate records of sales activities, leads, accounts, contracts, and opportunities.
Client Engagement & Presentations
- Conduct property tours and presentations for prospective residents, corporate clients, relocation companies, and other relevant partners.
- Understand prospective residents' requirements and recommend the most suitable residential options, packages, and services.
- Ensure that all client and resident interactions reflect the standards and values of the InterContinental brand.
Relationship Management
- Develop and maintain strong relationships with existing residents and key corporate accounts to encourage retention, repeat business, and referrals.
- Maintain regular contact with corporate decision-makers, HR departments, relocation companies, embassies, and other potential sources of residential business.
Market Intelligence & Feedback
- Monitor local residential, serviced apartment, and luxury accommodation trends.
- Maintain awareness of competitor offerings, rates, promotions, facilities, and positioning.
- Provide regular feedback to Sales and Revenue teams regarding market conditions, competitor activity, customer preferences, and emerging business opportunities.
Cross-Departmental Coordination
- Work closely with Revenue Management, Front Office, Reservations, Finance, and other operational departments to ensure a smooth sales-to-residence journey.
- Communicate confirmed bookings, special requirements, contract details, and resident preferences accurately and in a timely manner.
- Support resolution of commercial or service-related matters involving prospective and existing residents.
Documentation & Reporting
- Prepare regular sales activity reports and provide updates on pipeline development and business conversion.
- Ensure all proposals, quotations, contracts, and correspondence are prepared accurately and professionally.
- Follow established sales processes, commercial guidelines, and approval procedures.
Qualifications & Experience
- Previous experience in hotel sales, serviced residences, residential leasing, luxury accommodation, corporate sales, or a related commercial role.
- Strong understanding of the Doha corporate and residential market (advantageous).
Skills & Competencies
- Proven ability to develop relationships and generate new business opportunities.
- Excellent communication, negotiation, and presentation skills.
- Strong customer and relationship management skills.
- Commercially driven with clear focus on achieving business objectives.
- Well organized, proactive, and able to manage multiple opportunities and priorities.
- Confident conducting property tours and presenting residential solutions to prospective clients.
Additional Information
- Competitive salary and benefits offered.
- Membership in the global IHG family with emphasis on teamwork, trust, support, and doing the right thing.
- Visit www.careers.ihg.com for additional information about IHG.