SALES EXECUTIVE

Role Overview

Sales Executive at Napco National. Location not specified in source.

Role Purpose

Sell the company's full product range to assigned customers while managing customer relationships, collections, and order fulfillment, and reporting competitive and market activity.

Key Responsibilities

Sales & Customer Development

• Sell the widest range of company's products to assigned customers.
• Sell all potential customers.
• Detect and report new customers in the area to the team leader.

Customer Service & Complaints

• Handle customer complaints and report them to the sales team leader.
• Report to the team leader any problem or objection that occurred and could not be handled.

Order & Documentation Management

• Prepare all needed documents for the call cycle or business review before going to the market.
• Issue special order requests upon need.
• Present customer orders to the team leader and daily collection for the distributor or accountant.
• Issue return forms for defected products if available and obtain approval from superior before actual return.

Collections & Reconciliation

• Collect invoices according to company's aging policy.
• Review on quarterly basis customer account reconciliation and obtain customer signature and approval.

Operations & Compliance

• Ensure proper implementation of planogram.
• Perform inventory check for every visit covering warehouses and shelves.

Market Intelligence

• Provide feedback of any competition activity within assigned area.

Qualifications & Experience

• Minimum High School degree.
• A minimum of 1 to 2 years' experience in similar and related field.