SALES EXECUTIVE

Role Overview

Sales Executive at Napco National. This position is for Saudi Nationals only.

Role Purpose

Responsible for sales, collection, and growth for a specific area and assigned customer base. The role involves selling the full range of company products, managing customer relationships, collecting payments, and reporting competitive and market activity to leadership.

Key Responsibilities

Sales & Customer Development

• Sell the widest range of company products to assigned customers.
• Sell all potential customers in the territory.
• Detect and report new customers in the area to the team leader.

Planogram & Merchandising

• Ensure proper implementation of planogram.
• Perform inventory check for every visit covering warehouses and shelves.

Order & Collections Management

• Issue special order requests upon need.
• Present customer orders to the team leader.
• Collect invoices according to company's aging policy.
• Present daily collection for the distributor or accountant.
• Review quarterly basis customer account reconciliation and obtain customer signature and approval.

Quality & Returns

• Issue return forms for defected products if available.
• Obtain approval from superior before actual return.

Customer Service & Issue Resolution

• Handle customer complaints and report them to the sales team leader.
• Report to the team leader any problem or objection that occurred and could not be handled.

Reporting & Documentation

• Provide feedback of any competition activity within the assigned area.
• Prepare all needed documents for the call cycle or business review before going to the market.

Qualifications & Experience

• Minimum High School degree.
• Minimum 1 to 2 years' experience in similar and related field.

Job Dynamics & Interfaces

Internal

• STL, SSTL, Sales Representative, Marketing, CSD, Accounts.

External

• Clients.