Sales Executive (Education and Training Programs)

Role Overview

Sales Executive (Education and Training Programs) at Swiss Hospitality, Saudi Arabia.

Company Overview

Swiss Hospitality is a consulting company on a mission to upgrade the service quality within the hospitality and tourism industry in Saudi Arabia through its offerings.

Role Purpose

Handle purchases and customer inquiries while promoting the company's training programs and professional certifications to drive sales growth and client satisfaction.

Key Responsibilities

Sales Planning & Strategy

• Prepare action plans and timelines to identify specific targets and project the number of sales to be made.

Business Development & Client Management

• Establish and maintain relationships with current and potential clients.
• Participate in marketing events such as seminars, trade shows, and telemarketing events.
• Follow up on payment collection, new leads, and referrals.

Order & Operations Management

• Handle orders by phone, email, or mail and verify correct prices, discounts, and product numbers.
• Input orders, ensuring they are processed according to customer requirements and delivered on time with accuracy.
• Coordinate shipping of training materials.

Sales Documentation & Reporting

• Prepare presentations, proposals, and contracts.
• Develop and maintain filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.

Stakeholder Collaboration & Compliance

• Collaborate with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Keep updated information on products.
• Ensure adherence to laws, regulations, and policies.

Qualifications & Experience

• Minimum 2 years of professional experience.
• Bachelor's degree in Business, Hospitality, or any relevant field.
• Proficiency in English and Arabic language.

Skills & Competencies

• Computer literacy.
• Team development and leadership skills.
• Administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• Excellent written and spoken communication skills.
• Ability to multitask, work in a fast-paced environment, and meet deadlines.
• Detail-oriented.