SALES EXECUTIVE

Role Overview

Sales Executive at Napco National. This is a field-based sales position selling the company's full product range to assigned customers.

Role Purpose

Sell the full range of company products to assigned customers, maintain customer relationships, ensure proper merchandising implementation, collect revenue according to company policy, and provide market intelligence to support sales team operations.

Key Responsibilities

Sales & Customer Management

• Sell the widest range of company products to assigned customers.
• Sell all potential customers identified in the territory.
• Detect and report new customers in the area to the team leader.
• Handle customer complaints and report them to the sales team leader.
• Present customer orders to the team leader.

Merchandising & Operations

• Ensure proper implementation of planogram.
• Perform inventory check for every visit covering warehouses and shelves.
• Issue special order requests upon need.
• Issue return forms for defected products if available and obtain approval from superior before actual return.

Collections & Documentation

• Collect invoices according to company's aging policy.
• Present daily collection for the distributor or accountant.
• Review quarterly basis customer account reconciliation and obtain customer signature and approval.
• Prepare all needed documents for the call cycle or business review before going to the market.

Reporting & Escalation

• Provide feedback of any competition activity within assigned area.
• Report to the team leader any problem or objection that occurred and could not be handled.

Qualifications & Experience

• Minimum High School degree.
• Minimum 1 to 2 years' experience in similar and related field.

Additional Information

Internal Interfaces

• Sales Team Leader, Senior Sales Team Leader, Sales Representative, Marketing, Customer Service Department, Accounts.

External Interfaces

• Clients.