Sales & Events Coordinator

Role Overview

Sales & Events Coordinator at Accor, located in Mövenpick Hotels & Resorts.

Company Overview

Accor is a pioneer in the art of responsible hospitality, gathering more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Each brand has its own personality while sharing a common ambition to innovate and challenge the status quo.

Role Purpose

Provide comprehensive administrative and coordination support to the Director of Sales and Sales Team, ensuring accurate maintenance of sales records, timely preparation of commercial documentation, and seamless execution of sales activities and client events.

Key Responsibilities

Sales Administration & Documentation

• Maintain complete, accurate and up-to-date records of all sales agreements, contracts, proposals, quotations and related correspondence in accordance with Mövenpick Hotels & Resorts and Accor policies and procedures.
• Support the Sales team with preparation of corporate contracts, agreements, rate proposals, offer letters and other commercial documentation as required.
• Coordinate circulation of contracts, agreements, proposals and other commercial documents for internal review, approval and signature.
• Maintain proper records of executed contracts, agreements and other approved commercial documentation.
• Prepare and maintain Sales Kits and ensure all relevant Sales collateral is current, accurate and readily available.

Sales Support & Materials

• Provide day-to-day administrative support to the Director of Sales and Sales Team as required.
• Assist the Sales team with preparation, formatting and updating of Sales presentations, hotel presentations, proposals, quotations, fact sheets and other sales materials, ensuring accuracy and consistency with approved hotel information and brand standards.
• Assist Sales Team with preparation of client proposals, presentations, quotations and supporting documentation within agreed timelines.

Database & Records Management

• Maintain and update Sales databases, account information, client contact details and other relevant commercial records.
• Maintain accurate and up-to-date Sales mailing lists and client contact databases.
• Maintain accurate records of Sales activities, client appointments, site inspections, enquiries and other relevant departmental activities.

Reporting & Analysis

• Assist the Sales team with preparation of weekly, monthly and ad hoc reports, trackers, account summaries and other commercial information.

Client Communication & Coordination

• Handle incoming Sales calls and enquiries professionally, ensuring messages and relevant details are accurately recorded and forwarded to the appropriate Sales team member.
• Assist with client correspondence and follow-up communication as requested by the Sales team.
• Coordinate internal information and documentation required by Sales, Reservations, F&B/Banquet, Front Office and other relevant hotel departments.
• Assist with organization and coordination of client meetings, sales calls, site inspections, lunches, dinners and other Sales-related activities.
• Support the Sales team during client visits, presentations, site inspections and important commercial activities as required.

Confidentiality & Information Control

• Maintain confidentiality and appropriate control of client, contractual, financial and commercial information.

Qualifications & Experience

• High School Diploma or GED.
• Minimum one year experience (experience a plus, but not required).

Skills & Competencies

• Fluent English speaker; Arabic is a plus.
• Keen to details and organized.
• Strong communication skills.
• Strong commercial coordination skills.