وصف الوظيفة
Role Overview
Sales Development Representative - Fresh Graduates at Lucidya, based in the region.
Company Overview
Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. The platform uses proprietary NLU capabilities developed in-house and trained on millions of multilingual conversations, enabling marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.
Role Purpose
You will drive enterprise sales growth by researching and engaging large, complex organisations, qualifying high-value prospects, and converting them into booked meetings for Enterprise Account Executives. This role puts you at the front of the Enterprise Sales team's work with major banks, telecoms, retailers, and other leading organisations in the region.
Key Responsibilities
Prospecting & Outreach
- Research enterprise target accounts and identify the right contacts within large, complex organisations.
- Execute outbound prospecting via email, phone, and LinkedIn with messaging that is sharp, relevant, and tailored to each account.
- Pick up the phone and reach out to senior stakeholders you have never met.
Qualification & Pipeline Management
- Qualify prospects and convert them into booked meetings for Enterprise Account Executives.
- Own responsibility for outcomes: qualified meetings, pipeline created, and the quality of what you pass to the AEs.
- Maintain accurate records in the CRM and manage your outreach cadences with discipline.
- Ensure warm leads do not go cold through organised and consistent follow-through.
Market Intelligence & Feedback
- Share market feedback with the team on what messaging is landing, what objections are emerging, and what needs to change.
Qualifications & Experience
- Recent graduate; degree field is not specified as critical.
- Top performer in your field of study.
Skills & Competencies
- Fluent in Arabic and proficient in English; able to engage senior stakeholders in both languages.
- Naturally curious and driven to understand how large organisations work, what drives their decisions, and where solutions fit.
- Highly organised with strong attention to detail.
- Extremely punctual and consistent in execution.
- Comfortable with rejection; you treat it as data and adjust approach accordingly.
- Hungry to be exceptional and willing to do what it takes to get there.
- Accountable; you own your numbers and avoid making excuses.
- Coachable; you listen, apply feedback quickly, and improve fast.
- Resilient; difficult periods do not break your momentum and you have a track record of recovery.
Additional Information
This role is an entry point into enterprise sales. The ceiling for the right person is high — Enterprise Account Executives at Lucidya are among the top performers, and this SDR role is how that journey starts.