وصف الوظيفة
Role Overview
Sales Consultant at Retal. The role involves identifying potential customers, meeting with clients at the company office or client locations within an assigned region, explaining product features and benefits, and providing product training as needed.
Role Purpose
Find potential customers for the company's products, understand their needs, recommend appropriate solutions, and build long-term relationships to generate sales, repeat business, and referrals.
Key Responsibilities
Business Development & Lead Generation
- Find potential customers through networking, cold calling, and industry research to increase sales.
- Research sales statistics and establish sales potential with new businesses in the target area.
- Discover target markets and advantages of other companies.
- Develop leads and research potential clients.
- Make sales appointments with clients.
Product Knowledge & Client Communication
- Maintain a working knowledge of the company's various products and services.
- Describe products and explain their benefits and uses to potential customers.
- Communicate with customers in person, by phone, and by email to understand their needs.
- Recommend and select products for customers based on their individual needs.
- Use data to help customers understand how products can help them achieve their goals.
- Conduct presentations to demonstrate to potential clients the benefits of our products.
- Provide training in how to use the product.
Relationship Management
- Establish and nurture relationships with past customers and potential customers to facilitate sales.
- Establish and maintain healthy, long-term relationships with clients to generate repeat business and referrals.
- Follow up with any clients to ensure that they are satisfied.
- Respond to the new and current client base regarding complaints and service enquiries.
Sales Strategy & Innovation
- Determine new ways to make products appealing by observing the environment and current trends.
- Always look for new ways to make products attractive to customers.
- Work with the marketing department to develop new sales strategies.
- Work with the marketing team to ensure collaboration.
- Demonstrate advanced sales knowledge.
- Willingness to adapt and implement new marketing strategies and sales methods.
Administration & Operations
- Complete administrative tasks, such as processing and recording sales, as needed.
Qualifications & Experience
- Bachelor degree in Business Administration or Marketing.
- Minimum 2 years of experience in a relevant area of sales.
- Experience in developing leads and researching potential clients.
Skills & Competencies
- Outstanding negotiation skills.
- Excellent communication and interpersonal skills.
- Excellent organizational skills.
- Excellent time management and prioritization skills to meet deadlines and close sales in a timely manner.
- Experience setting sales goals.
- Excellent business sense and industry expertise.
- Demonstrated and proven sales results.
- Accurate, timely, and self-driven.
- Trust-worthy, honest, and loyal at extreme levels.
- Excellent documentation and MS Office skills.
- Ability to work to strict deadlines.
Additional Information
Reports to: Sales Supervisor
Department: Sales & Marketing
After several years in the field, consultants can progress to managerial roles.